# HELP! Server transfer error PlayStation

**URL:** <https://forums.funcom.com/t/help-server-transfer-error-playstation/191214>\
**Category:** General Discussion\
**Tags:** bug\
**Created:** [April 2, 2022, 7:42am UTC](https://forums.funcom.com/t/help-server-transfer-error-playstation/191214 "2022-04-02T07:42:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Ziggy42zero](https://avatars.discourse-cdn.com/v4/letter/z/8dc957/32.png) [@Ziggy42zero](https://forums.funcom.com/u/Ziggy42zero)\
**Post date:** [April 2, 2022, 7:42am UTC](https://forums.funcom.com/t/help-server-transfer-error-playstation/191214/1 "2022-04-02T07:42:04Z")

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Just tried to transfer to a new server and when I went to import my character is said error token failed and now the import character option is gone and I just lost him with all his stuff he had

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**Author:** ![LordKAA](https://avatars.discourse-cdn.com/v4/letter/l/da6949/32.png) [@LordKAA](https://forums.funcom.com/u/LordKAA)\
**Post date:** [April 2, 2022, 11:29am UTC](https://forums.funcom.com/t/help-server-transfer-error-playstation/191214/2 "2022-04-02T11:29:26Z")

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Hi,  
You need to enquire about account specific issues through [zendesk](https://funcom.zendesk.com/hc/en-us/requests/new).

Good Luck!

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [April 9, 2022, 11:29am UTC](https://forums.funcom.com/t/help-server-transfer-error-playstation/191214/3 "2022-04-09T11:29:59Z")

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Closed on April 9, 2022, 11:29am UTC

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