My ban on the 9 by 9 fob like 1 month ago was claim spam they said. Nothing got removed besides that fob. We got screenshots of it.
In my appeal at that time i even said that i thought that they made a mistake and that mistakes can happen where humans work.
Not sure what hit me most, the ban that wasnt logic at all. (Wich i can proof by screenshots) or the fact that my ban appeal only got answered almost 1 week after my ban was already gone.
How do i appeal something if it takes 1 week longer then my ban. 
To stay on topic. Messages likes this on console are insanely common. 