The one you speak to on Zendesk is pretty much the highest authority you will ever be able to reach. Zendesk isn’t some nebulous office in the middle of nowhere. Its a webservice Funcom server moderators use to check out issues with their servers or with Live Services issues.

The person who banned you as well as the person who can unban you is the one you are in correspondence with when you use Zendesk. Suffice to say, the forums are an entire different thing and you won’t likely get any help directly here.

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