I play for 1 year but i wanted to play for 1 month.. can i cancel the payment?

Hi…i did a payment But i wanted to pay for 1 month and i pay by accident for 1 year… i want to cancel my payment…can you help;
i did a post 13 days ago but didnt get any answer or email… @AndyB
(i will take a break from game because of a lot of work and no time to play)

Was this sorted out?

no… no answer at all

Andy, can you do anything?

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