# I want some body help me about my ban

**URL:** <https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751>\
**Category:** Players Helping Players\
**Tags:** pc\
**Created:** [August 18, 2022, 12:16pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751 "2022-08-18T12:16:50Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Well\_ken](https://avatars.discourse-cdn.com/v4/letter/w/f17d59/32.png) [@Well\_ken](https://forums.funcom.com/u/Well_ken)\
**Post date:** [August 18, 2022, 12:16pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751/1 "2022-08-18T12:16:50Z")

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good day,

i got a global ban, then after 2 days i got a specific period ban ( 17/08/2022 )  
then i logn today it return back to global ban!

i open ticket ( ban appeal ) before 19 days ago, and there is no response from funcom or anyone!

my ticket id: #56849

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**Author:** ![Kikigirl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kikigirl/32/98987_2.png) [@Kikigirl](https://forums.funcom.com/u/Kikigirl)\
**Post date:** [August 18, 2022, 12:18pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751/2 "2022-08-18T12:18:14Z")

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Respond to the email to ask questions.

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**Author:** ![Well\_ken](https://avatars.discourse-cdn.com/v4/letter/w/f17d59/32.png) [@Well\_ken](https://forums.funcom.com/u/Well_ken)\
**Post date:** [August 18, 2022, 12:20pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751/3 "2022-08-18T12:20:32Z")

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still nothing! there is no update for the ticket and there is no email from funcom!

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**Author:** ![Kikigirl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kikigirl/32/98987_2.png) [@Kikigirl](https://forums.funcom.com/u/Kikigirl)\
**Post date:** [August 18, 2022, 12:21pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751/4 "2022-08-18T12:21:07Z")

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Did you receive an email initially when you opened the ticket?

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**Author:** ![Well\_ken](https://avatars.discourse-cdn.com/v4/letter/w/f17d59/32.png) [@Well\_ken](https://forums.funcom.com/u/Well_ken)\
**Post date:** [August 18, 2022, 12:21pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751/5 "2022-08-18T12:21:33Z")

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yes, and its auto reply email

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**Author:** ![Kikigirl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kikigirl/32/98987_2.png) [@Kikigirl](https://forums.funcom.com/u/Kikigirl)\
**Post date:** [August 18, 2022, 12:22pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751/6 "2022-08-18T12:22:04Z")

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Ok, so reply to that email to ask questions. Sometimes they need a nudge as they’re overwhelmed.

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**Author:** ![Well\_ken](https://avatars.discourse-cdn.com/v4/letter/w/f17d59/32.png) [@Well\_ken](https://forums.funcom.com/u/Well_ken)\
**Post date:** [August 18, 2022, 12:23pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751/7 "2022-08-18T12:23:28Z")

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i try that also, and i reply on ticket and on that auto email!

still same, nothing new, thats why i open topic to let the managers saw my issue and solve it

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**Author:** ![Kikigirl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kikigirl/32/98987_2.png) [@Kikigirl](https://forums.funcom.com/u/Kikigirl)\
**Post date:** [August 18, 2022, 12:25pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751/8 "2022-08-18T12:25:47Z")

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I get it. Just be prepared that they’re going to lock and delist this topic because it is regarding a ban.

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**Author:** ![Well\_ken](https://avatars.discourse-cdn.com/v4/letter/w/f17d59/32.png) [@Well\_ken](https://forums.funcom.com/u/Well_ken)\
**Post date:** [August 18, 2022, 12:34pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751/9 "2022-08-18T12:34:50Z")

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why! i dont know how to reach anyone or any supporter from funcom!  
really i want to return back my account.

i didnt write this topic until i didnt get any reply for my ticket

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**Author:** ![DaVice](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/davice/32/75382_2.png) [@DaVice](https://forums.funcom.com/u/DaVice)\
**Post date:** [August 18, 2022, 12:35pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751/10 "2022-08-18T12:35:53Z")

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> [@Well\_ken](#):
>
> thats why i open topic to let the managers saw my issue and solve it

The forum managers here have nothing to do with your ban, nor can they help you with it. It’s a bit like complaining to the gas station attendant instead of the mechanic. @Kikigirl is right, _ **all** _ your inquiries need to go through the Zendesk. Be patient and best of luck to you.

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [August 25, 2022, 12:35pm UTC](https://forums.funcom.com/t/i-want-some-body-help-me-about-my-ban/199751/11 "2022-08-25T12:35:56Z")

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