# Identification error

**URL:** <https://forums.funcom.com/t/identification-error/220435>\
**Category:** PC Bug Reports\
**Tags:** bug, steam, help\
**Created:** [February 25, 2023, 4:25am UTC](https://forums.funcom.com/t/identification-error/220435 "2023-02-25T04:25:21Z")\
**Posts on this page:** 1\
**Showing post:** 16

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**Author:** ![Dana](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/dana/32/79217_2.png) [@Dana](https://forums.funcom.com/u/Dana)\
**Post date:** [March 2, 2023, 8:40am UTC](https://forums.funcom.com/t/identification-error/220435/16 "2023-03-02T08:40:51Z")

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Hello Everyone,

If you are still experiencing issues accessing the game, please make sure you reach out to our team over on [Zendesk](https://funcom.zendesk.com/hc/en-us) as they will be able to help you out further.

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_[View the full topic](https://forums.funcom.com/t/identification-error/220435)._