It is a story told from the day the game was released. A problem with exploits arise and people beg for help then a patch rolls out and it fixes the problem but the exploiters are already a step ahead and are on to the next cheat or cheese. You ban the alt accounts and the ip band only hit the vpn(this is nott funcoms fault) unfortunately due to circumstances you can only be reactive instead of proactive and deal with these people until the dage is already done.
So this is what I suggest. A play from jagexs play book when it comes to the war on bots. Go live with streams with people on your team or people you hire on commission to actively visit servers plagued by these players and punish them in real time. You got undermers? Delete the bases in real time. You got speed hackers/ddos/dupers call them out in global and ban them in real time. This will make community relationships with the devs improve while giving you a cost effective/efficient ways to deal with these cheaters. Make it a event that occured at random and creat a forum where people can provide proof of these happenings and the community/mods can decide on what servers need help the most.
-more active and proactive protection against exploits
-active community engagement
-shows you care about your players and that even with this most recent update your still doing everything you can
-without proper qa and supervision can lead to issues
-without proper guidlines for forum reports floods of non issues can blot out actual issues
-lack of follow up on this can have the opposite effect of making people believe you actually don’t care.
Atm I have alot more details on this idea but I’ll wait to see if the idea would be something the community would like before I break down in further detail