@Gloatingtomb6, Funcom has since turned the server transfer feature back on, but with an increased cooldown period of 30 days.
I suspect the problem OP is facing is mismatched mods. It is possible that one of the mods the server is using is an older version than the OP has installed. Just a guess, but that is where I would start my problem solving. Additionally I would recommend you notify the Zendesk as bugs are no longer reported here on the forum.
FYI ~ You will want to be far more detailed about your description of the problem (server name/IP, all mods (including versions), when this occurred, how many times you tried, what you have tried so far to trouble shoot (and how), and anything else you can think that might be handy).
I happen to be stranded on a server at the moment as well, so I sincerely wish you the best of luck Exile.