# In game shop broken **URL:** \ **Category:** Support\ **Created:** [June 28, 2018, 8:36am UTC](https://forums.funcom.com/t/in-game-shop-broken/21647 "2018-06-28T08:36:05Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![ymnir](https://avatars.discourse-cdn.com/v4/letter/y/df788c/32.png) [@ymnir](https://forums.funcom.com/u/ymnir)\ **Post date:** [June 28, 2018, 8:36am UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/1 "2018-06-28T08:36:05Z")
Looks like the shop is broken, just bought stuff and didn’t get it. And it seems others have same problems. ---
**Author:** ![palsrok](https://avatars.discourse-cdn.com/v4/letter/p/eada6e/32.png) [@palsrok](https://forums.funcom.com/u/palsrok)\ **Post date:** [June 28, 2018, 8:42am UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/2 "2018-06-28T08:42:45Z")
I did bought the intermediate bundle for 1500 points and didnt get it, so i tried it again and now it say congratz you already bought one??? ---
**Author:** ![sockar](https://avatars.discourse-cdn.com/v4/letter/s/e79b87/32.png) [@sockar](https://forums.funcom.com/u/sockar)\ **Post date:** [June 28, 2018, 8:46am UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/3 "2018-06-28T08:46:28Z")
I bought funcom points: all ok, after i use theses points for buy master bundle and nothing in my inventory with more of 60 free slots even after restart game and waiting long time… ---
**Author:** ![Zaldar](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/zaldar/32/6510_2.png) [@Zaldar](https://forums.funcom.com/u/Zaldar)\ **Post date:** [June 28, 2018, 12:02pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/4 "2018-06-28T12:02:09Z")
I had the same problem last night, bought magic/crit potions, but never received. ---
**Author:** ![tired](https://avatars.discourse-cdn.com/v4/letter/t/f14d63/32.png) [@tired](https://forums.funcom.com/u/tired)\ **Post date:** [June 28, 2018, 7:43am UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/5 "2018-06-28T07:43:35Z")
I buy several items, the funcom points are removed but nothing comes into my inventory. The shop was working a few days ago. Anyone else having this problem? ---
**Author:** ![AndyB](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/andyb/32/79238_2.png) [@AndyB](https://forums.funcom.com/u/AndyB)\ **Post date:** [June 28, 2018, 1:48pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/6 "2018-06-28T13:48:12Z")
Thanks for the reports. After some investigation we identified the issue from last night and will keep an eye out for the future. ---
**Author:** ![Generalfear](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/generalfear/32/5950_2.png) [@Generalfear](https://forums.funcom.com/u/Generalfear)\ **Post date:** [June 28, 2018, 2:13pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/7 "2018-06-28T14:13:10Z")
Still happening… just bought some chests, and they didn’t show up ---
**Author:** ![AndyB](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/andyb/32/79238_2.png) [@AndyB](https://forums.funcom.com/u/AndyB)\ **Post date:** [June 28, 2018, 2:15pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/8 "2018-06-28T14:15:06Z")
Hm, okay. Thanks for the update. ---
**Author:** ![palsrok](https://avatars.discourse-cdn.com/v4/letter/p/eada6e/32.png) [@palsrok](https://forums.funcom.com/u/palsrok)\ **Post date:** [June 28, 2018, 4:02pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/9 "2018-06-28T16:02:37Z")
Whats next do we still get our order from shop or do we get the points back? ---
**Author:** ![sockar](https://avatars.discourse-cdn.com/v4/letter/s/e79b87/32.png) [@sockar](https://forums.funcom.com/u/sockar)\ **Post date:** [June 28, 2018, 4:32pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/10 "2018-06-28T16:32:45Z")
I have the same question… ---
**Author:** ![Sunstar](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/sunstar/32/67_2.png) [@Sunstar](https://forums.funcom.com/u/Sunstar)\ **Post date:** [June 28, 2018, 4:43pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/11 "2018-06-28T16:43:18Z")
What I can see happening is either 1. You get the items delivered to either your inventory or through /claim 2. You will get your points back. I wouldnt worry if I were you guys! ---
**Author:** ![palsrok](https://avatars.discourse-cdn.com/v4/letter/p/eada6e/32.png) [@palsrok](https://forums.funcom.com/u/palsrok)\ **Post date:** [June 28, 2018, 4:48pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/12 "2018-06-28T16:48:15Z")
Hope so. Because the adventure is waiting for me ---
**Author:** ![sockar](https://avatars.discourse-cdn.com/v4/letter/s/e79b87/32.png) [@sockar](https://forums.funcom.com/u/sockar)\ **Post date:** [June 28, 2018, 5:01pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/13 "2018-06-28T17:01:20Z")
Hello, the package has been well delivered: thanks you for all… ---
**Author:** ![palsrok](https://avatars.discourse-cdn.com/v4/letter/p/eada6e/32.png) [@palsrok](https://forums.funcom.com/u/palsrok)\ **Post date:** [June 28, 2018, 5:09pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/14 "2018-06-28T17:09:55Z")
Nothing here bummer cant wait for mine ---
**Author:** ![ymnir](https://avatars.discourse-cdn.com/v4/letter/y/df788c/32.png) [@ymnir](https://forums.funcom.com/u/ymnir)\ **Post date:** [June 28, 2018, 5:24pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/15 "2018-06-28T17:24:51Z")
Nothing here either, and after w8 over an hour for a gm I gave up. Guess I try later and hope for the best. ---
**Author:** ![AndyB](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/andyb/32/79238_2.png) [@AndyB](https://forums.funcom.com/u/AndyB)\ **Post date:** [June 28, 2018, 5:36pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/16 "2018-06-28T17:36:38Z")
If you haven’t already, please just submit a ticket either through the help page or ingame and a GM will get to you ASAP. All we need to do is press a button on your account which will attempt to deliver your purchases. ---
**Author:** ![palsrok](https://avatars.discourse-cdn.com/v4/letter/p/eada6e/32.png) [@palsrok](https://forums.funcom.com/u/palsrok)\ **Post date:** [June 28, 2018, 6:26pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/17 "2018-06-28T18:26:07Z")
Thanks i got my items now the adventure begins ---
**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\ **Post date:** [July 5, 2018, 8:26pm UTC](https://forums.funcom.com/t/in-game-shop-broken/21647/18 "2018-07-05T20:26:07Z")
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