Infinite sign in please helpppppp

ive contacted xbox services 3 times now and nothing has been resolved ive tried to contact funcom but in order to i need an game id which i cant even signm up for as there is no where to sign up. the problem is ive installed conan exiles from game pass on my pc and everytime i launch it it greets me with a signing in screen that infinitely loads, ive waited up to 3 hours and got to round 30 on zombies probably about 3 times in this duration. if possible, attatched is a image of the problem, i really just want to play my favouyrite game

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