Invalid Server Password

I set up and paid for a server using gportal. I believe I have set everything up correctly, though youtube desperately needs to tutorial for those of us new at this. The problem, however, is that the server rejects my password every time. I’ve tried logging into my server 5-7 times, verified the password as best as possible, and am unable to login into G portal’s support forums due to invalid login attempts.

I’m not 100% sure this is the place to report this, but I since I’m temporarily unable to login to their forums, I’d try looking for a response here.

Has anyone run into this problem? Perhaps with a solution?

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