# Item shop broken

**URL:** <https://forums.funcom.com/t/item-shop-broken/291389>\
**Category:** Bug Reports\
**Created:** [September 6, 2025, 8:22pm UTC](https://forums.funcom.com/t/item-shop-broken/291389 "2025-09-06T20:22:28Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Gandd](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/gandd/32/46381_2.png) [@Gandd](https://forums.funcom.com/u/Gandd)\
**Post date:** [September 6, 2025, 8:22pm UTC](https://forums.funcom.com/t/item-shop-broken/291389/1 "2025-09-06T20:22:28Z")

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Item shop doesn’t work? since the restart of the sever.

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**Author:** ![PowerCandy](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/powercandy/32/139618_2.png) [@PowerCandy](https://forums.funcom.com/u/PowerCandy)\
**Post date:** [September 7, 2025, 12:49pm UTC](https://forums.funcom.com/t/item-shop-broken/291389/2 "2025-09-07T12:49:30Z")

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I havnt been online for a few days, is it still an issue?

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**Author:** ![Gandd](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/gandd/32/46381_2.png) [@Gandd](https://forums.funcom.com/u/Gandd)\
**Post date:** [September 7, 2025, 1:23pm UTC](https://forums.funcom.com/t/item-shop-broken/291389/3 "2025-09-07T13:23:37Z")

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It’s still broken.FC doesn’t give a FF

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**Author:** ![Genesyxx](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/genesyxx/32/137928_2.png) [@Genesyxx](https://forums.funcom.com/u/Genesyxx)\
**Post date:** [September 8, 2025, 11:51am UTC](https://forums.funcom.com/t/item-shop-broken/291389/4 "2025-09-08T11:51:03Z")

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I confirm, still broken, 1500 tokens gone …

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**Author:** ![No4Sniper2k3](https://avatars.discourse-cdn.com/v4/letter/n/b3f665/32.png) [@No4Sniper2k3](https://forums.funcom.com/u/No4Sniper2k3)\
**Post date:** [September 8, 2025, 3:37pm UTC](https://forums.funcom.com/t/item-shop-broken/291389/5 "2025-09-08T15:37:50Z")

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Item shop still broken, sad

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**Author:** ![Fenharell](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/fenharell/32/86572_2.png) [@Fenharell](https://forums.funcom.com/u/Fenharell)\
**Post date:** [September 9, 2025, 10:24am UTC](https://forums.funcom.com/t/item-shop-broken/291389/6 "2025-09-09T10:24:49Z")

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@AndyB @Spynosaur_Nicole will u help us guys???

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**Author:** ![Genesyxx](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/genesyxx/32/137928_2.png) [@Genesyxx](https://forums.funcom.com/u/Genesyxx)\
**Post date:** [September 9, 2025, 9:23pm UTC](https://forums.funcom.com/t/item-shop-broken/291389/7 "2025-09-09T21:23:52Z")

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Ok i think the problem is gone, i bought new item on the shop and everything is ok 🤷‍♂️

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**Author:** ![Fenharell](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/fenharell/32/86572_2.png) [@Fenharell](https://forums.funcom.com/u/Fenharell)\
**Post date:** [September 10, 2025, 7:22am UTC](https://forums.funcom.com/t/item-shop-broken/291389/8 "2025-09-10T07:22:10Z")

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i tried to claim item from Rewards - yes its worked. But what about items that was bought and not delivered? I have “bought” max rank combos and spells item, points spent but no item in my inventory still.

Funcom scam?

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**Author:** ![Genesyxx](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/genesyxx/32/137928_2.png) [@Genesyxx](https://forums.funcom.com/u/Genesyxx)\
**Post date:** [September 10, 2025, 8:45am UTC](https://forums.funcom.com/t/item-shop-broken/291389/9 "2025-09-10T08:45:13Z")

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It worked for me with max inventory slots and additional character slot.

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**Author:** ![Fenharell](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/fenharell/32/86572_2.png) [@Fenharell](https://forums.funcom.com/u/Fenharell)\
**Post date:** [September 10, 2025, 10:46am UTC](https://forums.funcom.com/t/item-shop-broken/291389/10 "2025-09-10T10:46:24Z")

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it worked for you when? now? now yes its works. But i bought these items 4 days ago when shop was broken

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**Author:** ![Genesyxx](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/genesyxx/32/137928_2.png) [@Genesyxx](https://forums.funcom.com/u/Genesyxx)\
**Post date:** [September 10, 2025, 2:52pm UTC](https://forums.funcom.com/t/item-shop-broken/291389/11 "2025-09-10T14:52:16Z")

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I received an item i bought several days ago AND i bought items after (yesterday) and it worked.

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**Author:** ![titoufx](https://avatars.discourse-cdn.com/v4/letter/t/e56c9b/32.png) [@titoufx](https://forums.funcom.com/u/titoufx)\
**Post date:** [September 11, 2025, 10:07am UTC](https://forums.funcom.com/t/item-shop-broken/291389/12 "2025-09-11T10:07:28Z")

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Hey there,

seems the problem has been solved, yesterday or the day before.  
items are in claims

good to see someone is still taking a bit of care of our fav game 🙂

thanks to whoever at FC solved this 🙂