# Keep disconnecting offical server #1043

**URL:** <https://forums.funcom.com/t/keep-disconnecting-offical-server-1043/233849>\
**Category:** PC Bug Reports\
**Tags:** dev-reply, bug, gamepass\
**Created:** [July 3, 2023, 11:13am UTC](https://forums.funcom.com/t/keep-disconnecting-offical-server-1043/233849 "2023-07-03T11:13:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![blueberryballlss](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@blueberryballlss](https://forums.funcom.com/u/blueberryballlss)\
**Post date:** [July 3, 2023, 11:13am UTC](https://forums.funcom.com/t/keep-disconnecting-offical-server-1043/233849/1 "2023-07-03T11:13:06Z")

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> ## Basic Info:
> 
> Platform: Game Pass  
> Issue Type: Crash  
> Game Mode: Online Official  
> Server Type: PvE-Conflict  
> Map: Exiled Lands  
> Server Name: 1043  
> Mods: =MODS=

* * *

> ## Bug Description:
> 
> keep disconnecting after a vew seconds after more attemps

* * *

> ## Bug Reproduction:
> 
> =BUG REPRO=

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**Author:** ![ZahMaiatt](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/zahmaiatt/32/105934_2.png) [@ZahMaiatt](https://forums.funcom.com/u/ZahMaiatt)\
**Post date:** [July 3, 2023, 3:26pm UTC](https://forums.funcom.com/t/keep-disconnecting-offical-server-1043/233849/2 "2023-07-03T15:26:24Z")

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Greetings @blueberryballlss ,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

[https://funcom.zendesk.com/hc/en-us/requests/new](https://funcom.zendesk.com/hc/en-us/requests/new)

You can read the full version of the Guidelines here:

> [@Official Servers - Terms of conduct, guidelines and procedures](https://forums.funcom.com/t/official-servers-terms-of-conduct-guidelines-and-procedures/112678):
>
> Official servers' guidelines Introduction Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement. By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines. Please read through and consider the spirit of the guidelines, not the specific wording. We reserve the right to modify these rules. We will notify players in advance of any …

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**Author:** ![ZahMaiatt](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/zahmaiatt/32/105934_2.png) [@ZahMaiatt](https://forums.funcom.com/u/ZahMaiatt)\
**Post date:** [July 3, 2023, 3:26pm UTC](https://forums.funcom.com/t/keep-disconnecting-offical-server-1043/233849/3 "2023-07-03T15:26:28Z")

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Closed on July 3, 2023, 3:26pm UTC