Latin Servers (PVE)

I would like to know because the pve Latin servers (1975 and 1976). They are lagged, it is unfeasible to play on these servers. The delay to render items on the map is absurd. I can guarantee that my equipment meets all the specifications required to play the game. I paid for a product and now I can’t use it. Is there a way for you to find out about these problems? Because doing the missions in the volcano has no way. Where are the Latin America servers located?