# Launcher/Client crashes every time i start it **URL:** \ **Category:** PC Bug Reports\ **Tags:** steam, Report-Received\ **Created:** [February 26, 2024, 8:45pm UTC](https://forums.funcom.com/t/launcher-client-crashes-every-time-i-start-it/250802 "2024-02-26T20:45:43Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Prelate](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/prelate/32/111543_2.png) [@Prelate](https://forums.funcom.com/u/Prelate)\ **Post date:** [February 26, 2024, 8:45pm UTC](https://forums.funcom.com/t/launcher-client-crashes-every-time-i-start-it/250802/1 "2024-02-26T20:45:43Z")
> ## Basic Info: > > Platform: Steam > Issue Type: Crash > Game Mode: Online Official > Server Type: PvE > Map: Exiled Lands > Server Name: 6442 6436 1735 > Mods: =MODS= * * * > ## Bug Description: > > Every time I start the game, it crashes. * * * > ## Bug Reproduction: > > Every time I start the game, it crashes. I tried the command code to bypass the launcher. I verified files. I switched installation from one drive to another. I confirmed ALL hardware drivers are up to date on my PC. I un/re-installed the game. I deleted all mods for the private server I used to play on. All to no avail. ---
**Author:** ![mordaq](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@mordaq](https://forums.funcom.com/u/mordaq)\ **Post date:** [February 26, 2024, 9:54pm UTC](https://forums.funcom.com/t/launcher-client-crashes-every-time-i-start-it/250802/2 "2024-02-26T21:54:46Z")
The current steam client seem to have problems! Try loading the steam beta client to see if it helps. ---
**Author:** ![Prelate](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/prelate/32/111543_2.png) [@Prelate](https://forums.funcom.com/u/Prelate)\ **Post date:** [February 27, 2024, 1:14am UTC](https://forums.funcom.com/t/launcher-client-crashes-every-time-i-start-it/250802/3 "2024-02-27T01:14:07Z")
Unfortunately, that didn’t work either. Thanks for suggesting, though! ---
**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\ **Post date:** [February 27, 2024, 10:17am UTC](https://forums.funcom.com/t/launcher-client-crashes-every-time-i-start-it/250802/4 "2024-02-27T10:17:31Z")
Greetings Exile, Thank you for your report. Can you please share your Log file with us? You can find it by following: ```auto Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs ``` Feel free to reach out in private via direct message if you prefer. Thank you in advance. ---
**Author:** ![Prelate](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/prelate/32/111543_2.png) [@Prelate](https://forums.funcom.com/u/Prelate)\ **Post date:** [February 27, 2024, 6:29pm UTC](https://forums.funcom.com/t/launcher-client-crashes-every-time-i-start-it/250802/5 "2024-02-27T18:29:57Z")
> [@Caroll](#): > > `Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs` I don’t have a Conan Exiles folder, just Conan Exiles - TestLive Client ---
**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\ **Post date:** [February 29, 2024, 12:30pm UTC](https://forums.funcom.com/t/launcher-client-crashes-every-time-i-start-it/250802/6 "2024-02-29T12:30:06Z")
Hello, By any chance do you have it installed elsewhere? Try opening Steam \> Library \> right-click on Conan Exiles \> Manage \> Browse local files. Inside the local files, you should continue to follow the path shared above to find the logs. We hope to hear back from you. 🙂 ---
**Author:** ![Prelate](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/prelate/32/111543_2.png) [@Prelate](https://forums.funcom.com/u/Prelate)\ **Post date:** [February 29, 2024, 7:50pm UTC](https://forums.funcom.com/t/launcher-client-crashes-every-time-i-start-it/250802/7 "2024-02-29T19:50:43Z")
[ConanSandbox.log](https://forums.funcom.com/uploads/short-url/CDBqzZNyj3at4QyeOPgV0rH6DM.log) (11.2 KB) [ConanSandbox-backup-2024.02.29-11.46.10.log](https://forums.funcom.com/uploads/short-url/5YF90zIIKVwFLGYjg4LHIr2Poej.log) (191.7 KB) thanks, I found them at that last filepath. Are these the files you are looking for? ---
**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\ **Post date:** [March 1, 2024, 10:36am UTC](https://forums.funcom.com/t/launcher-client-crashes-every-time-i-start-it/250802/8 "2024-03-01T10:36:20Z")
Hello, Yes, those are the ones. We’ll forward them to our team for investigation. Thank you for your assistance. Have a great weekend! 🙂 ---
**Author:** ![Prelate](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/prelate/32/111543_2.png) [@Prelate](https://forums.funcom.com/u/Prelate)\ **Post date:** [March 1, 2024, 10:28pm UTC](https://forums.funcom.com/t/launcher-client-crashes-every-time-i-start-it/250802/9 "2024-03-01T22:28:55Z")
Thanks! oddly enough, I was able to log in today without issue, thank goodness, but without knowing what caused it, I would definitely like to hear back on what the devs figure out. This has happened to me before and if there is a fix to know in the future, it will be helpful. Meanwhile someone was able to nuke and loot me because i couldn’t refresh timers. ---
**Author:** ![Krammy71](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/krammy71/32/123413_2.png) [@Krammy71](https://forums.funcom.com/u/Krammy71)\ **Post date:** [March 3, 2024, 3:49am UTC](https://forums.funcom.com/t/launcher-client-crashes-every-time-i-start-it/250802/10 "2024-03-03T03:49:47Z")
Me too!