Loading the game after a crash

Kaos-Raven7712 · 2022-09-02T02:26:10.996Z

Basic Info:
Platform: Xbox One
Issue Type: Gameplay
Game Mode: Single Player
Server Type: PvE-Conflict
Server Name: =SERVER NAME=

Bug Description:
After starting the game after a crash controls become unresponsive

Bug Reproduction:
After the game crashes reload the game from dashboard

Kaos-Raven7712 · 2022-09-06T06:26:57.300Z

This problem is still happening after a crash even though xbox got a patch.

Thothzuul · 2022-09-06T07:37:08.160Z

Same

RitualGround · 2022-09-08T09:35:46.997Z

Hello there everyone!

Thank you for reporting this to us.

Would you by any chance have a video of this occurring?

Baretoesroo · 2022-09-08T09:46:33.410Z

My games still broken, have same issue after a crash and game crashes if I open my inventory. Also seems to happen to my account much more often then my kids. Seems like because I bought $150 in crom coins my game crashes much more often then people who did not buy crom coins. Now I have $150 in crom coins but can’t play the game

RitualGround · 2022-09-09T08:38:59.996Z

Hello there @Baretoesroo and thank you for the report.

Regarding this situation, could you please provide me with the following information:

Which Xbox model are you currently playing on (Xbox One / Series S/X)
Have this occurred on an official server? If so, which server?
Are your children playing on the same server and console as you?
Do you have Conan Exiles running from an external hard drive?
Would it be possible to upload a video of the crash occurring? If you prefer, you can send me a direct Google Drive (or similar platform) link via direct message.

Thank you for any information provided!

Baretoesroo · 2022-09-09T08:58:31.413Z

I (we) play Conan on both the Xbox one and the S. The crash happens on both.

We play on official PvE server 2131

One of my kids has their own Gold membership so she and I can play at the same time but my wife and other kid can not play when I am playing because we share Gold membership so we take turns on the same console or different consoles such that we have 4 Xboxs’.

all my Xboxs’ use whatever hard drive they came with. Nothing has been altered.

It is not possible to record the crash such that that function only records while the game is running. I did record the flicker effect of logging back on though… but I can not figure out how to upload the video here.

RitualGround · 2022-09-09T09:00:46.461Z

Thank you for the quick reply!

Please feel free to direct message me any link you might have on your end (be it a Google Drive or similar platform or a YouTube link).

Baretoesroo · 2022-09-09T09:05:29.217Z

I do not support any of the companies you mentioned, I can Email you the video directly or assuming your company has Xboxes that they test their games on, you can see the flicker video by visiting my Xbox account. It’s the same name I use here.

RitualGround · 2022-09-09T09:57:17.551Z

Thank you again for the quick reply.

I understand your reservations, if you prefer, you can use any alternative platform to provide us with the requested information, also, if you’d have a direct link to your Xbox account that I can consult, please reach out via DM and I’ll do so.

Baretoesroo · 2022-09-09T13:49:54.140Z

Xbox Clips

baretoesroo playing Conan Exiles

baretoesroo playing Conan Exiles at XboxClips.co

I found this method which I didn’t know about. Sorry the video lasts 2 minutes almost and it’s only the last 20 seconds that flickers. Once the flickering stops I am able to push A and start playing

On a side note, sometimes I load into this and it dumps me back to the main page of the game

image1920×1080 197 KB

Warrant75 · 2022-09-09T14:26:06.536Z

IMG_20220909_091544926_HDR1920×864 109 KB

Yes it’s on an external drive
I don’t share my Xbox live membership with anyone my wife has a separate account
Include is a picture of the revision info.

Kaos-Raven7712 · 2022-09-19T19:58:31.042Z

Here are external links for videos of the crashes and the title screen. The title screen is completely unresponsive and has to be forced closed.

Title Screen unresponsive

Crash from accessing inventory

Crash from accessing inventory 2

Crash from accessing the battle pass tab

Demonic13 · 2022-09-20T09:12:54.248Z

Had this issue a few times. When it crashes you out. Start the game, as soon as the titles start, close it and re open the game again. It will work straight away

SpydaTusk · 2022-09-20T10:18:45.778Z

But the game still will crash randomly…I’m on Xbox One S btw

Kaos-Raven7712 · 2022-09-20T14:01:36.171Z

Oh im aware, im just providing the videos yhat was asked for. Mabe it will help figure out some of the issues.

Demonic13 · 2022-09-21T06:16:53.453Z

I’ve turned the random events off on my server for the minute and it does seem to be running smoother.
Which sucks because I want to do them. I’m in series x and have only crashed a couple of times. But it happens to my friends quite a bit