Official servers are a dumpster fire of neglect and incompetence. You should absolutely go to a different game, or at least a server under your control where admin powers and mods can somewhat alleviate the crimes of Funcom.
Also, PSA, since no one from Funcom will speak of it: building decay on Siptah is broken. I suspect this is why many people are shocked to lose their followers on Siptah - follower decay is not broken, but buildings will often (always?) persist for longer than the 10-day decay time. So if you fail to log in for 10 days you will lose all your followers, but there’s a good chance your buildings will still be fine.