Lost character, armor and weapons during transfer

Lost character attempting to transfer from official server 8057 to 8047.
Clan name: 12 Kings
Character name: Smoke

Also lost during transfer from official server 3589 to 8056 earlier this week.
Clan name: Teikoku
Character name: DEEZ

Error processing transfer on Client during Import: TokenFailed


Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Character transfer issues” as the reason type.