# Lost characters after the 09.11.2020 update **URL:** \ **Category:** Xbox Discussion\ **Created:** [November 9, 2020, 2:58pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683 "2020-11-09T14:58:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\ **Post date:** [November 9, 2020, 2:58pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/1 "2020-11-09T14:58:00Z")
We’ll be merging all posts regarding this issue within this thread as the issue has been determined and the developers are working on a fix with the highest priority, apologies for the inconvenience caused. > [@Xbox Patch (09.11.2020) - Data corruption fix!](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/49): > > We have new developments to share regarding this situation: > > The fix for the data corruption issue resulted in an unexpected ID mismatch, there was no loss of characters or data on the servers’ side and the developers are working on addressing this issue. > > We’ll be releasing a fix as soon as possible. ---
**Author:** ![Vinson25U](https://avatars.discourse-cdn.com/v4/letter/v/a88e57/32.png) [@Vinson25U](https://forums.funcom.com/u/Vinson25U)\ **Post date:** [November 9, 2020, 2:49pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/2 "2020-11-09T14:49:15Z")
Game mode: Online Problem: Bug, Performance and or Misc Region: North America * * * Platform Xbox Official Server #2509 PvE Conflict Character Name-Black Samurai Xbox Gamer Tag -The6lackSamurai Level 26 * * * Downloaded new 7.3 gb update in xbox only to find that my character has been deleted ---
**Author:** ![Vassellos](https://avatars.discourse-cdn.com/v4/letter/v/a587f6/32.png) [@Vassellos](https://forums.funcom.com/u/Vassellos)\ **Post date:** [November 9, 2020, 2:48pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/3 "2020-11-09T14:48:06Z")
Game mode: [Online] Problem: [Crash | Bug | Performance | Misc] Region: [Latin America] * * * Missing char. (Bug after update) Char: Sathra Server: 2975 And for my friend too Char: MaGoT Server: 2975 * * * ---
**Author:** ![Lyndzness](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lyndzness/32/21863_2.png) [@Lyndzness](https://forums.funcom.com/u/Lyndzness)\ **Post date:** [November 9, 2020, 2:23pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/4 "2020-11-09T14:23:55Z")
Game mode: [Online] Problem: [Bug] Region: [Worldwide?] * * * \*Has the servers (builds) been wiped also? \*Can anyone still access their servers with upwiped characters? Or is it confirmed that everyone’s has been wiped 😳 * * * ---
**Author:** ![Funbags](https://avatars.discourse-cdn.com/v4/letter/f/e495f1/32.png) [@Funbags](https://forums.funcom.com/u/Funbags)\ **Post date:** [November 9, 2020, 2:25pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/5 "2020-11-09T14:25:44Z")
That’s what it looks like hope they can fix it today not 2 months later ---
**Author:** ![Mystherine](https://avatars.discourse-cdn.com/v4/letter/m/d2c977/32.png) [@Mystherine](https://forums.funcom.com/u/Mystherine)\ **Post date:** [November 9, 2020, 2:28pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/6 "2020-11-09T14:28:45Z")
Non on a plus rien je suis dégoûtée il vont encore nous faire attendre leurs erreurs vont leurs faire perdre encore les peu de joueurs qu’il y avait ---
**Author:** ![Pandemic1](https://avatars.discourse-cdn.com/v4/letter/p/dfb087/32.png) [@Pandemic1](https://forums.funcom.com/u/Pandemic1)\ **Post date:** [November 9, 2020, 2:29pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/7 "2020-11-09T14:29:43Z")
Structures are still present. Characters have been wiped. ---
**Author:** ![Lyndzness](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lyndzness/32/21863_2.png) [@Lyndzness](https://forums.funcom.com/u/Lyndzness)\ **Post date:** [November 9, 2020, 2:30pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/8 "2020-11-09T14:30:32Z")
Either way I’m not worried about the decay timer because the only thing they can really do is back the game up from just before the patch went live so we get everything back, seems like theres data files missing from this patch they’ve just put in place 🤣 ---
**Author:** ![KudosDude](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kudosdude/32/99587_2.png) [@KudosDude](https://forums.funcom.com/u/KudosDude)\ **Post date:** [November 9, 2020, 2:31pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/9 "2020-11-09T14:31:01Z")
Structures aren’t going to matter if character wiped. No one will be in clan to invite you back ---
**Author:** ![BichaelKeaton](https://avatars.discourse-cdn.com/v4/letter/b/45deac/32.png) [@BichaelKeaton](https://forums.funcom.com/u/BichaelKeaton)\ **Post date:** [November 9, 2020, 2:36pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/10 "2020-11-09T14:36:03Z")
Thats what ive been saying. Revert is like the only option. ---
**Author:** ![Lyndzness](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lyndzness/32/21863_2.png) [@Lyndzness](https://forums.funcom.com/u/Lyndzness)\ **Post date:** [November 9, 2020, 2:42pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/11 "2020-11-09T14:42:37Z")
I know, but I’d like to know if the structure data is still there 🤓 ---
**Author:** ![Pandemic1](https://avatars.discourse-cdn.com/v4/letter/p/dfb087/32.png) [@Pandemic1](https://forums.funcom.com/u/Pandemic1)\ **Post date:** [November 9, 2020, 2:44pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/12 "2020-11-09T14:44:52Z")
structures are still there. ---
**Author:** ![scythedeus](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@scythedeus](https://forums.funcom.com/u/scythedeus)\ **Post date:** [November 9, 2020, 2:27pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/13 "2020-11-09T14:27:06Z")
Game mode: [Online | Official PVE Conflict] Problem: [Misc] Region: [US] * * * [I have lost all my characters on official that I’ve checked so far. Server 2508 and 2506 but I’ve been playing 2508 for the last month and a half and upon logging in it took me to the character creation screen. * * * Steps on how to reproduce issue: 1.N/A 2. 3. 4. ---
**Author:** ![scythedeus](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@scythedeus](https://forums.funcom.com/u/scythedeus)\ **Post date:** [November 9, 2020, 2:31pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/14 "2020-11-09T14:31:10Z")
Character name is Necrosia and is level 38, and the leader of the clan my girlfriend and I use to share our stuff. Please tell me you guys didn’t wipe The entirety of official servers… My girlfriends character, also on 2508’s name is Venus. Two gamer tags that are affected are: CSA X WICKED SuperGeekB0x ---
**Author:** ![KudosDude](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kudosdude/32/99587_2.png) [@KudosDude](https://forums.funcom.com/u/KudosDude)\ **Post date:** [November 9, 2020, 2:34pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/15 "2020-11-09T14:34:42Z")
Everyone on Xbox has lost their characters. Crazy town ---
**Author:** ![scythedeus](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@scythedeus](https://forums.funcom.com/u/scythedeus)\ **Post date:** [November 9, 2020, 2:39pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/16 "2020-11-09T14:39:37Z")
What a nightmare. Doesn’t take much oversight to test the patch on a server before releasing it to the whole platform. Oh well I guess that’s how you kill a game ---
**Author:** ![D4killer](https://avatars.discourse-cdn.com/v4/letter/d/a9a28c/32.png) [@D4killer](https://forums.funcom.com/u/D4killer)\ **Post date:** [November 9, 2020, 2:09pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/17 "2020-11-09T14:09:26Z")
Game mode: [Online Problem: Bug Region: EU official server #2105 * * * [Free text] Charter name Tara Level 60 GT Dragoniul * * * Steps on how to reproduce issue: 1. 2. 3. 4. ---
**Author:** ![KudosDude](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kudosdude/32/99587_2.png) [@KudosDude](https://forums.funcom.com/u/KudosDude)\ **Post date:** [November 9, 2020, 2:12pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/18 "2020-11-09T14:12:19Z")
Everyone in official Xbox server 2732 character has been deleted and now has to start over. ---
**Author:** ![Lord\_to\_Bsilent](https://avatars.discourse-cdn.com/v4/letter/l/c6cbf5/32.png) [@Lord\_to\_Bsilent](https://forums.funcom.com/u/Lord_to_Bsilent)\ **Post date:** [November 9, 2020, 2:15pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/19 "2020-11-09T14:15:04Z")
Its the same for all servers officiel and prived ones exept the solo. ---
**Author:** ![AzzARD](https://avatars.discourse-cdn.com/v4/letter/a/7993a0/32.png) [@AzzARD](https://forums.funcom.com/u/AzzARD)\ **Post date:** [November 9, 2020, 2:15pm UTC](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683/20 "2020-11-09T14:15:01Z")
Game mode: [Online | Singleplayer] Problem: [Crash | Bug | Performance | Misc] Region: [EU Xbox Offical 2105] * * * Character Lost Name Bran Mak Morn Level 60 Gamer Tag AzzzARD92 * * * Steps on how to reproduce issue: 1. 2. 3. 4. [Next page](https://forums.funcom.com/t/lost-characters-after-the-09-11-2020-update/147683.md?page=2)