# Lost connection to server **URL:** \ **Category:** PC Bug Reports\ **Tags:** patch-notes, help, steam, bug\ **Created:** [December 10, 2022, 5:35pm UTC](https://forums.funcom.com/t/lost-connection-to-server/215153 "2022-12-10T17:35:53Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Effo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/effo/32/67514_2.png) [@Effo](https://forums.funcom.com/u/Effo)\ **Post date:** [December 10, 2022, 5:35pm UTC](https://forums.funcom.com/t/lost-connection-to-server/215153/1 "2022-12-10T17:35:54Z")
Platform: Steam Issue Type: Crash Game Mode: Online Official Server Type: PvP Map: Exiled Lands Mods: no mods When you play, after a certain time you are thrown out of the server and writes a lost connection to the server, there was no such thing before the patch and everything worked wonderfully! ---
**Author:** ![RobertPaulson](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/robertpaulson/32/93266_2.png) [@RobertPaulson](https://forums.funcom.com/u/RobertPaulson)\ **Post date:** [December 10, 2022, 5:41pm UTC](https://forums.funcom.com/t/lost-connection-to-server/215153/2 "2022-12-10T17:41:07Z")
So…no one has EVER lost connection to a server prior to the patch. Got it. Thank you for the very detailed report. ---
**Author:** ![Effo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/effo/32/67514_2.png) [@Effo](https://forums.funcom.com/u/Effo)\ **Post date:** [December 10, 2022, 5:42pm UTC](https://forums.funcom.com/t/lost-connection-to-server/215153/3 "2022-12-10T17:42:24Z")
Sure,that really annoing,all was fine and that patch ruined it,can’r enjoy the game( ---
**Author:** ![fantasyshakira](https://avatars.discourse-cdn.com/v4/letter/f/f05b48/32.png) [@fantasyshakira](https://forums.funcom.com/u/fantasyshakira)\ **Post date:** [December 10, 2022, 6:34pm UTC](https://forums.funcom.com/t/lost-connection-to-server/215153/4 "2022-12-10T18:34:48Z")
Before the patch on the 6th December I might have this disconnect tops once a week or less. Now after the 6th I have it about ten times a day, more if I had played more. Every 5-10-20-45 mins depending on my luck I drop out. This is highly frustrating and I find it rather unlikely that something else changed the very same day the patch happened. Same on several servers, modded mind. After about 1,5-3 hours it seems to stabilize, the disconnects seems to be longer apart. I’ll try note the times to see if there is a pattern. But it’s hard to get things done when you know you will drop out 3-5 times the next hour. Playing with friends is no fun either with this new issue after the patch. Other places i have read, here and steam, some connect this to the bazaar not allowing offline play. I hope this issue will be looked into. ---
**Author:** ![Naddl2911](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/naddl2911/32/98984_2.png) [@Naddl2911](https://forums.funcom.com/u/Naddl2911)\ **Post date:** [December 13, 2022, 5:42pm UTC](https://forums.funcom.com/t/lost-connection-to-server/215153/5 "2022-12-13T17:42:00Z")
We have the same problem on our own server. Before the december update everything was fine. Now we get kicked out on a regular basis with the message “no internet connection”…while we are in voice chat via discord and telling each other exactly that (and everything else on the pc is working just fine) 😆 Somewhat relieved that other players have the same issue. Hope it get’s fixed soon! ---
**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\ **Post date:** [December 14, 2022, 11:44am UTC](https://forums.funcom.com/t/lost-connection-to-server/215153/6 "2022-12-14T11:44:03Z")
Greetings Exiles, Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type: > [@Official Servers - Terms of conduct, guidelines and procedures](https://forums.funcom.com/t/official-servers-terms-of-conduct-guidelines-and-procedures/112678/1): > > ## **Reporting an infraction** > > To report players, clans, or specific exploits on any of our official servers, please contact us through [**Zendesk** 3.9k](https://funcom.zendesk.com/hc/en-us) by selecting ‘Report a Player’ as the type of issue. Our team will get back to you using the email provided. > > Please make sure you provide the best information you can at the time of your report. This means relaying as much information as you can to help our team investigate. This includes, but is not limited to, screenshots, videos, timestamps, names of characters and clans, and a good description of the issue. > > We won’t be able to refund or return any loss of property caused by an infraction. You can read the full version of the Guidelines here: > [@Official Servers - Terms of conduct, guidelines and procedures](https://forums.funcom.com/t/official-servers-terms-of-conduct-guidelines-and-procedures/112678): > > Official servers' guidelines Introduction Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement. By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines. Please read through and consider the spirit of the guidelines, not the specific wording. We reserve the right to modify these rules. We will notify players in advance of any … ---
**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\ **Post date:** [December 14, 2022, 11:44am UTC](https://forums.funcom.com/t/lost-connection-to-server/215153/7 "2022-12-14T11:44:08Z")
Closed on December 14, 2022, 11:44am UTC