Hello @Snoogans99, as noted in other threads the issue has been addressed and patched for PC and XBOX, with the PS4 hotfix hopefully going live within this week, as its delay is out of our control.
The thralls that were affected and are still alive will have their equipped gear before the last update become visible again since it wasn’t lost.
Unfortunately, we’re unable to provide any refunds of materials or equipment lost should any of these thralls have died, as there is no MMO-like admin support for the game on official servers.
If you do play on a private server you may always reach out to its administration.