# Lvl 60 character lost during transfer

**URL:** <https://forums.funcom.com/t/lvl-60-character-lost-during-transfer/191793>\
**Category:** PlayStation Bug Reports\
**Tags:** ps4\
**Created:** [April 14, 2022, 6:11am UTC](https://forums.funcom.com/t/lvl-60-character-lost-during-transfer/191793 "2022-04-14T06:11:54Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Jerr](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@Jerr](https://forums.funcom.com/u/Jerr)\
**Post date:** [April 14, 2022, 6:11am UTC](https://forums.funcom.com/t/lvl-60-character-lost-during-transfer/191793/1 "2022-04-14T06:11:55Z")

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I got this message when i was transferring, Error processing transfer on server during import: exportfailed. Can any one help me

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**Author:** ![sestus2009](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/sestus2009/32/19170_2.png) [@sestus2009](https://forums.funcom.com/u/sestus2009)\
**Post date:** [April 14, 2022, 2:07pm UTC](https://forums.funcom.com/t/lvl-60-character-lost-during-transfer/191793/2 "2022-04-14T14:07:20Z")

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Welcome to the Forum. You should report to Zendesk with as much information as possible. Information to get on Zendesk is in the introduction pages.

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**Author:** ![GodsOfExiles](https://avatars.discourse-cdn.com/v4/letter/g/e274bd/32.png) [@GodsOfExiles](https://forums.funcom.com/u/GodsOfExiles)\
**Post date:** [April 17, 2022, 9:52pm UTC](https://forums.funcom.com/t/lvl-60-character-lost-during-transfer/191793/3 "2022-04-17T21:52:45Z")

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Welcome to the Forum. ┬─┬ノ( ͡° ͜ʖ ͡°ノ)  
This problem often happens.  
It can’t solved sorry.  
The only _solution_ at this time is to create a new cha.  
Sry for the bad news but my third acc had the same problem.

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**Author:** ![FJ1417](https://avatars.discourse-cdn.com/v4/letter/f/dc4da7/32.png) [@FJ1417](https://forums.funcom.com/u/FJ1417)\
**Post date:** [April 18, 2022, 3:13am UTC](https://forums.funcom.com/t/lvl-60-character-lost-during-transfer/191793/4 "2022-04-18T03:13:44Z")

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try to get into other servers there are times that you get into some server that leaves you and others don’t, and if not you lost everything

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**Author:** ![Dana](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/dana/32/79217_2.png) [@Dana](https://forums.funcom.com/u/Dana)\
**Post date:** [April 19, 2022, 7:25am UTC](https://forums.funcom.com/t/lvl-60-character-lost-during-transfer/191793/5 "2022-04-19T07:25:28Z")

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Closed on April 19, 2022, 7:25am UTC