Missing Crom Coins Purchase on PlayStation

Hello,I recently purchased 2,640 Crom Coins on PlayStation, but they have not been credited to my account.I have checked my in-game balance and restarted my console, but the coins are still missing. I have attached the official PlayStation purchase receipt to this ticket as proof.Could you please help me credit the missing Crom Coins to my account?Thank you for your assistance.Date: 07/20/2026

Bro same happened to me today. Try open Ticket at the helpcenter from Funcom. I had the sam problem few months ago and they fixed it.

@Dana can you help us ? I already opened ticket :slight_smile:

Please make sure you contact out support team as they will be able to look into this issue further.
You can contact the team through the in game Help menu or through the web form Conan Exiles — Funcom Technical Support and Help Center

If you’ve already contacted the support team, please be patient as someone from the team will get back to you as soon as possible.

Thank you @Dana

I received a reply recently. I’ve been told to wait 24–48 hours due to a delay. If nothing has happened by then, I should just write back.

Thanks for the quick response.

Have a great week! :slight_smile:

I try to log in using the link you provided, but it redirects me back here. I really wish my issue could be resolved quickly so I don’t miss out on buying the items currently available in the Bazaar. :pensive_face:

Did u opened a Ticket ? @DOGSOMEM

My problem got resolved 5 Min ago.

My issue was resolved in time! I was able to buy the Bazaar items I wanted and I’m very happy :smiling_face:

Don’t forget this fellow exile. Whenever you’re facing a real problem this @Community will make sure that you real problem will be solved. These admins in here will personally “push” situations for fast resolve. They are extra caring so they deserve gratitude!

Or maybe stop buying items and giving money to Funcom so they can develop expansions for PC players. They blew us off, remember?

literarily, we didn’t get the PS5 60fps and volumetric lighting update that xbox got 5 years ago and now probably wont get this enhanced version either because i bet they are going to release it on console eventually but it will be for the new gens PS6 ect.

I bought an emote in Bazzar and the purchase was messed up by a Funcom glitch which they admitted.

They now want me to wait for next rotation. Not right at all.

Just put the emote in my account. What is wrong with them?

Agree to treat everyone nicely even when we are upset.

You mean the same way Funcom treated console players?

They must be busy with the new rollout. Hopefully things will catch up to speed :slight_smile: .

They need to fix this issue this is not the first time this has happened to me i purchased crom coins on Saturday in hopes of getting an package from the bazaar. Ive sent 2 emails to funcom and its now 5 pm on Monday and still no reply or anything even if they reach out to me now it wont matter anymore because the package in bazaar is no longer there as it was there for limited time at this point i just want my money back.

:brazil:
ps4
Espero que estejam todos gostando de ver os CDs e DVDs sendo removidos das lojas, fique Off-Line por 7 dias #psblackout

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I agree. Dana is great :slight_smile: .

:brazil:

Deixe seu Conan Exiles ps4 de férias até o dia 30 de agosto ou compre um computador pc

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