# My friend got banned from all official servers :( **URL:** \ **Category:** General Discussion\ **Tags:** pc\ **Created:** [September 29, 2020, 12:26am UTC](https://forums.funcom.com/t/my-friend-got-banned-from-all-official-servers/140468 "2020-09-29T00:26:45Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![luminadoll](https://avatars.discourse-cdn.com/v4/letter/l/9de0a6/32.png) [@luminadoll](https://forums.funcom.com/u/luminadoll)\ **Post date:** [September 29, 2020, 12:26am UTC](https://forums.funcom.com/t/my-friend-got-banned-from-all-official-servers/140468/1 "2020-09-29T00:26:45Z")
Hello friends. I recently gave the new DLC as a gift to my friend who hadn’t played Conan in about a year. At that time, he was banned from only a few servers, he tried to contact Funcom through the ticket but never got a response. At that time didn’t matter because we were still able to play together, but today he found he is banned even on the new official servers Isle of Siptah. He never used any kind of cheat or hack!! His former clan probably did, but it is extremely unfair. I would like to know if there is any kind of review on this type of ban, because he tried again to report a ticket recently but it didn’t work. Please help! Without the responses of the tickets he has no options… ☹ ---
**Author:** ![darthphysicist](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@darthphysicist](https://forums.funcom.com/u/darthphysicist)\ **Post date:** [September 29, 2020, 12:57am UTC](https://forums.funcom.com/t/my-friend-got-banned-from-all-official-servers/140468/2 "2020-09-29T00:57:55Z")
> [@Official Servers - Terms of conduct, guidelines and procedures](https://forums.funcom.com/t/official-servers-terms-of-conduct-guidelines-and-procedures/112678): > > Official servers' guidelines Introduction Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement. By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines. Please read through and consider the spirit of the guidelines, not the specific wording. We reserve the right to modify these rules. We will notify players in advance of any … See the section “Clan and Personal Responsibility” ---
**Author:** ![Ignasi](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ignasi/32/77658_2.png) [@Ignasi](https://forums.funcom.com/u/Ignasi)\ **Post date:** [September 29, 2020, 11:36am UTC](https://forums.funcom.com/t/my-friend-got-banned-from-all-official-servers/140468/3 "2020-09-29T11:36:18Z")