You should have gotten an auto response that zendesk had your report, then a few weeks gotten some sort of resonance, followed up by a questioner of how good they did.
My reports at least get some sort of response, mostly “we been so busy hope issue solved self”. Or action is taken; if funcom admins actually check my reports they get action.
Thing is it takes more then just your report, my reports wouldn’t result in actions if others did or hadn’t reported them as well.
FYI: you will find far more ToC violating builds on PVE then PVP. PVP players wont put up with
like PVE players will.