# Need help - blank fatal error - 3 Days already (please help) i've already provided all info i can

**URL:** <https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750>\
**Category:** PC Bug Reports\
**Tags:** bug, steam, Report-Received\
**Created:** [September 27, 2023, 12:40am UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750 "2023-09-27T00:40:16Z")\
**Posts on this page:** 13\
**Page:** 2

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**Author:** ![tiagoturilli](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/tiagoturilli/32/140716_2.png) [@tiagoturilli](https://forums.funcom.com/u/tiagoturilli)\
**Post date:** [October 8, 2023, 3:52am UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/22 "2023-10-08T03:52:46Z")

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> [@Sharpe](#):
>
> will restart with memory

🇧🇷

Não é necessário… Você deve reiniciar pois o melhor é reiniciar a máquina porque o erro é devido ao thread, parece que o jogo conan exiles tem algum problema para ajustar isso em algumas máquinas… É o mesmo problema que aconteceu quando “CP2077” foi lançado porém é um erro exporádico então deve ficar tentando fazer o login e sua máquina vai entre tentativas e erro 😪

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**Author:** ![Sharpe](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@Sharpe](https://forums.funcom.com/u/Sharpe)\
**Post date:** [October 10, 2023, 9:06am UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/23 "2023-10-10T09:06:28Z")

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nada not even old hard drive will work for it

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**Author:** ![Sharpe](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@Sharpe](https://forums.funcom.com/u/Sharpe)\
**Post date:** [October 13, 2023, 4:45pm UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/24 "2023-10-13T16:45:09Z")

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any updates devs?

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**Author:** ![mac1097](https://avatars.discourse-cdn.com/v4/letter/m/91b2a8/32.png) [@mac1097](https://forums.funcom.com/u/mac1097)\
**Post date:** [October 13, 2023, 11:10pm UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/25 "2023-10-13T23:10:14Z")

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I am in the same situation as OP for about a week. Any updates would be nice.

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**Author:** ![TheVampireKnight](https://avatars.discourse-cdn.com/v4/letter/t/9f8e36/32.png) [@TheVampireKnight](https://forums.funcom.com/u/TheVampireKnight)\
**Post date:** [October 14, 2023, 12:24am UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/26 "2023-10-14T00:24:36Z")

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One way t do it is delete everythin in this folder. This has fixed this start up fatal for me several times. there is an urelated but similar fattal for mods that takes more like other steps.  
Says new users cannot do images. So what you do is go to saved folder. In the files, and go into the logs folder and delete everything inside the logs folder don’t delete the logs folder itself. This has saved me more then once. ANd its a fix i discovered myself the game will auto regnerate those files over time so don’t worry about verifying afterwards. Just delete everything in the logs folder.

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**Author:** ![Poppagee](https://avatars.discourse-cdn.com/v4/letter/p/e19adc/32.png) [@Poppagee](https://forums.funcom.com/u/Poppagee)\
**Post date:** [October 14, 2023, 3:31pm UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/27 "2023-10-14T15:31:52Z")

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I had this issue. I fixed it by actually deleting the conan directory after uninstalling it. Then I reinstalled the game.

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**Author:** ![Sharpe](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@Sharpe](https://forums.funcom.com/u/Sharpe)\
**Post date:** [October 17, 2023, 7:23pm UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/28 "2023-10-17T19:23:10Z")

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i’ll try this then

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**Author:** ![Sharpe](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@Sharpe](https://forums.funcom.com/u/Sharpe)\
**Post date:** [October 18, 2023, 8:56am UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/29 "2023-10-18T08:56:27Z")

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@Sarealac @HighSaint  
any idea what could be going wrong ?

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**Author:** ![Sharpe](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@Sharpe](https://forums.funcom.com/u/Sharpe)\
**Post date:** [October 22, 2023, 9:22am UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/30 "2023-10-22T09:22:40Z")

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devs any help please - its just a blank error box and its close to a month, i havent got a fix just a reply and a fix that didnt work

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**Author:** ![goober123](https://avatars.discourse-cdn.com/v4/letter/g/41988e/32.png) [@goober123](https://forums.funcom.com/u/goober123)\
**Post date:** [January 30, 2024, 1:17pm UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/31 "2024-01-30T13:17:59Z")

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same issue as a new player here. have gone to great lengths to fix it, but nothing works

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**Author:** ![phamvqcuong99](https://avatars.discourse-cdn.com/v4/letter/p/8baadc/32.png) [@phamvqcuong99](https://forums.funcom.com/u/phamvqcuong99)\
**Post date:** [December 31, 2024, 8:54am UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/32 "2024-12-31T08:54:02Z")

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I have same issue anyone know how to fix this bug ??

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**Author:** ![Calloffthevoid](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@Calloffthevoid](https://forums.funcom.com/u/Calloffthevoid)\
**Post date:** [January 1, 2025, 8:17pm UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/33 "2025-01-01T20:17:54Z")

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I have been experiencing this error more often since the launch of AOH. I can launch the game fine and it will remain stable for minutes, and then I try to do something as simple as emote, run, open a container or simply do nothing and the game will crash. I have tried many different methods to resolve the issue without results. I feel like the game has become progressivley less stable with the addition of more features. Honestly, Im tired of launching the game only to have it crash for no obvious reason.

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**Author:** ![Vahlok](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/vahlok/32/143551_2.png) [@Vahlok](https://forums.funcom.com/u/Vahlok)\
**Post date:** [January 2, 2025, 12:25am UTC](https://forums.funcom.com/t/need-help-blank-fatal-error-3-days-already-please-help-ive-already-provided-all-info-i-can/240750/34 "2025-01-02T00:25:15Z")

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(original post modified to reflect current conditions).  
I’ve been getting fatal errors consistently after hitting level 60 on the Siptah map.  
It is random in occurrence and location with a severity that renders me unable to do anything else except restart.  
On that note: When you get a fatal error, be sure to submit it so the people who do the work on the code will get it directly. They should know where to look.

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