because it was done by a hacker using a third party program that wiped the whole server on which i am too, the good new is that it has been recorded on the huya of hacker, and report done to zendesk, but it is now sleeping in zendesk report for more than 2 weeks, despite the fact of clear evidence, clear coordinate, recording showing the use of third party program. and so we can go back to the problem of priority management of admin for clear hacking/cheating case. but the report was even done 3 days before action of the hacker on the whole server. server by the way is now totally dead, 0-2 players, 0 players during pvp hours.