Hi there!

I’m sorry to hear you’re not received the expected items when claiming Battle Pass levels - did you purchase either the standard or premium Battle Pass for Conan Exiles? There are no free rewards in the first four levels, specifically, so if you haven’t purchased either Battle Pass this would be normal.

After adding Crom Coins to your account, keep in mind that you’ll still need to purchase the Battle Pass in order to activate it in-game. You can do this buy clicking “Buy Battle Pass” in the lower left-hand corner:


You can also see in this screenshot that the fifth reward is marked “FREE,” which makes it the first reward available to all players regardless of their account’s Battle Pass status.

I hope this information helps! If you haven’t yet read the Battle Pass FAQ, you can do so at any time here: https://funcom.zendesk.com/hc/en-us/articles/8971541057684-Battle-Pass-FAQ

2 Likes