# Not Able To Login To Official Servers **URL:** \ **Category:** PC Bug Reports\ **Tags:** servers, bug, steam\ **Created:** [April 29, 2026, 1:49am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743 "2026-04-29T01:49:50Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Bourbon](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/bourbon/32/115050_2.png) [@Bourbon](https://forums.funcom.com/u/Bourbon)\ **Post date:** [April 29, 2026, 1:49am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/1 "2026-04-29T01:49:50Z")
## Basic Info: Platform: PC Issue Type: Unable to login. Infinite loading screen that times out Game Mode: PVE Server Type: Official Servers Map: Exile Lands Server Name: 1500, 1501, 1502, 1520 Mods: None * * * Multiple attempts to login to Official Servers 1500, 1501, 1502, 1520, resulted in infinite login times leading to time out. Attempts to login to private servers were successful so the problem appears to be Official Servers only. ---
**Author:** ![Hyttemaier](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hyttemaier/32/141884_2.png) [@Hyttemaier](https://forums.funcom.com/u/Hyttemaier)\ **Post date:** [April 29, 2026, 2:02am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/2 "2026-04-29T02:02:17Z")
![yessir-4t](https://global.discourse-cdn.com/funcom/original/3X/4/7/47377fa1a15d6081ab490af832bef5bafc21f126.gif) G-Portal Hamster can confirm, seems to be most of the 1500’s ---
**Author:** ![darthasylum](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/darthasylum/32/140674_2.png) [@darthasylum](https://forums.funcom.com/u/darthasylum)\ **Post date:** [April 29, 2026, 4:33am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/3 "2026-04-29T04:33:36Z")
Confirmed. Official Server 1732 not working either. Good luck and cya soon Exiles! ---
**Author:** ![AerynSun](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@AerynSun](https://forums.funcom.com/u/AerynSun)\ **Post date:** [April 29, 2026, 5:10am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/4 "2026-04-29T05:10:02Z")
same for 1504, zero players online, cannot connect to it ---
**Author:** ![Omgsenpaiii](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/omgsenpaiii/32/140514_2.png) [@Omgsenpaiii](https://forums.funcom.com/u/Omgsenpaiii)\ **Post date:** [April 29, 2026, 5:45am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/5 "2026-04-29T05:45:04Z")
1738 long loading tried verifying still slow ---
**Author:** ![Despair147](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/despair147/32/140739_2.png) [@Despair147](https://forums.funcom.com/u/Despair147)\ **Post date:** [April 29, 2026, 9:39am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/6 "2026-04-29T09:39:45Z")
same here. Both Steam and MS store ---
**Author:** ![Achille](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/achille/32/140661_2.png) [@Achille](https://forums.funcom.com/u/Achille)\ **Post date:** [April 29, 2026, 9:49am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/7 "2026-04-29T09:49:43Z")
some EU servers don’t even appear on the list, like 1038,1037,1040,1041,1042,1043,6008,6433… ---
**Author:** ![Darklord\_of\_Math](https://avatars.discourse-cdn.com/v4/letter/d/f08c70/32.png) [@Darklord\_of\_Math](https://forums.funcom.com/u/Darklord_of_Math)\ **Post date:** [April 29, 2026, 10:37am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/8 "2026-04-29T10:37:38Z")
I can not see any EU server for 2 hours now. If there is a downtime for bugfixes or updates, the players should be informed. But I can not find any information concerning this topic. We are hard pressed to prepare for the upcoming update. And Funcom leaves us alone - as usual. ---
**Author:** ![Despair147](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/despair147/32/140739_2.png) [@Despair147](https://forums.funcom.com/u/Despair147)\ **Post date:** [April 29, 2026, 10:47am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/9 "2026-04-29T10:47:26Z")
Funny (not really) thing is that microsoft store players weren’t able to log in for a couple days because the hotfix they pushed took a while. And now we can’t get in at all because the servers are offline and we are only a few days away from being locked out of official servers forever. ---
**Author:** ![WhiteFOX](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/whitefox/32/137956_2.png) [@WhiteFOX](https://forums.funcom.com/u/WhiteFOX)\ **Post date:** [April 29, 2026, 10:51am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/10 "2026-04-29T10:51:35Z")
Yes, everyone has the same thing, there are just no official servers. ---
**Author:** ![Blyker](https://avatars.discourse-cdn.com/v4/letter/b/e68b1a/32.png) [@Blyker](https://forums.funcom.com/u/Blyker)\ **Post date:** [April 29, 2026, 11:00am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/11 "2026-04-29T11:00:20Z")
Most official EU servers are down ![image](https://global.discourse-cdn.com/funcom/original/3X/4/3/4312e9b8346c742e53aded440539fe6b926823ce.jpeg) ---
**Author:** ![CoYoT3](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/coyot3/32/140515_2.png) [@CoYoT3](https://forums.funcom.com/u/CoYoT3)\ **Post date:** [April 29, 2026, 11:48am UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/12 "2026-04-29T11:48:18Z")
## **Official server #1014 PvE - [g-portal.com](http://g-portal.com)** is offline too… Damn… ☹ ---
**Author:** ![lanier67](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lanier67/32/90578_2.png) [@lanier67](https://forums.funcom.com/u/lanier67)\ **Post date:** [April 29, 2026, 12:49pm UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/13 "2026-04-29T12:49:46Z")
1036,1039, 1040 down as well ---
**Author:** ![m43s](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@m43s](https://forums.funcom.com/u/m43s)\ **Post date:** [April 29, 2026, 1:03pm UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/14 "2026-04-29T13:03:59Z")
Come on, still down… ---
**Author:** ![m43s](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@m43s](https://forums.funcom.com/u/m43s)\ **Post date:** [April 29, 2026, 1:07pm UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/15 "2026-04-29T13:07:13Z")
Just in the momment I repply now they look online again xD ---
**Author:** ![Despair147](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/despair147/32/140739_2.png) [@Despair147](https://forums.funcom.com/u/Despair147)\ **Post date:** [April 29, 2026, 2:20pm UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/16 "2026-04-29T14:20:40Z")
Reply again then we need to play Conan. They’re still offline for me ---
**Author:** ![azaroth](https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/32.png) [@azaroth](https://forums.funcom.com/u/azaroth)\ **Post date:** [April 29, 2026, 2:23pm UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/17 "2026-04-29T14:23:34Z")
they are online, but all their ip have changed ---
**Author:** ![Frode](https://avatars.discourse-cdn.com/v4/letter/f/5f8ce5/32.png) [@Frode](https://forums.funcom.com/u/Frode)\ **Post date:** [April 29, 2026, 7:05pm UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/18 "2026-04-29T19:05:53Z")
Official server #1000 PvE offline during all day ---
**Author:** ![Shibata](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/shibata/32/76249_2.png) [@Shibata](https://forums.funcom.com/u/Shibata)\ **Post date:** [April 29, 2026, 9:26pm UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/19 "2026-04-29T21:26:29Z")
All LATAM Exiled Land Servers as well, 1975 / 1976 / 1979 (new) / 1980 (new) are unable to login ---
**Author:** ![JoaoV](https://avatars.discourse-cdn.com/v4/letter/j/8dc957/32.png) [@JoaoV](https://forums.funcom.com/u/JoaoV)\ **Post date:** [April 29, 2026, 10:47pm UTC](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743/20 "2026-04-29T22:47:58Z")
Server 1977 Loop Infinito 2 days… Hellouuu Funconnnn… [Next page](https://forums.funcom.com/t/not-able-to-login-to-official-servers/296743.md?page=2)