I have a question from myself to the Konan community, when we filed an appeal for the unlocking (which is permanent), we received a message in the mail, I won’t insert everything, but there is an incomprehensible fragment - Thank you for contacting us. We have received your request and will review it as soon as possible.
In the meantime, you need to confirm that you have fully read and understand our current terms of conduct on the official servers. You can read the terms and conditions here: Official Servers - Terms of Conduct, Guidelines and Procedures.
Do we need to confirm something somewhere? Or will they still answer us about unlocking over time?