# Official #6109 has crashed/unable to log in

**URL:** <https://forums.funcom.com/t/official-6109-has-crashed-unable-to-log-in/170343>\
**Category:** PC Bug Reports\
**Tags:** steam\
**Created:** [June 12, 2021, 2:13pm UTC](https://forums.funcom.com/t/official-6109-has-crashed-unable-to-log-in/170343 "2021-06-12T14:13:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BloodyBaroness](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/bloodybaroness/32/115113_2.png) [@BloodyBaroness](https://forums.funcom.com/u/BloodyBaroness)\
**Post date:** [June 12, 2021, 2:13pm UTC](https://forums.funcom.com/t/official-6109-has-crashed-unable-to-log-in/170343/1 "2021-06-12T14:13:54Z")

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**Game mode:** Online Official #6109  
**Type of issue:** Server Crash  
**Server type** : PvE  
**Region:** US  
**Mods?** : No  
**Edition** : Steam

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## Bug Description: Official #6109 has crashed

While playing everyone online was disconnected instantly. While trying to reconnect the server is showing 9999 ping and no one can reconnect.

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## Expected Behavior:

The server to be running and able to connect without issue.

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## Steps to Reproduce:

Tried to connect to the server after restarting PC and router, still encountered server down/9999 ping. Determined issue was with server and not end point user.

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**Author:** ![AndyB](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/andyb/32/79238_2.png) [@AndyB](https://forums.funcom.com/u/AndyB)\
**Post date:** [June 12, 2021, 6:58pm UTC](https://forums.funcom.com/t/official-6109-has-crashed-unable-to-log-in/170343/3 "2021-06-12T18:58:22Z")

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Tested as of this writing and was able to log on without issue on my end. There was a server crash about 4 and a half hours ago but it’s since recovered.

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**Author:** ![AndyB](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/andyb/32/79238_2.png) [@AndyB](https://forums.funcom.com/u/AndyB)\
**Post date:** [June 13, 2021, 6:58pm UTC](https://forums.funcom.com/t/official-6109-has-crashed-unable-to-log-in/170343/4 "2021-06-13T18:58:56Z")

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Closed on June 13, 2021, 6:58pm UTC

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