Straight up , just get rid of zendesk , its useless .
Have been having fun on official fighting for weeks then wake up to no base . Apparently building a base in gutter is still a crime . While all the legit players get banned , all the cheaters remain in there sky bases or mesh waking fun of us . Probably going to go to dedicated or another game . New update is going to make playing legit even more difficult. Funcom is so out of touch with the pvp side of the game .
5 Likes
Skybases / undermesh bases donât block any content, out of any bases they are the most ToS compliant 
(Obviously joking)
5 Likes
Sad part is that its true 
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The god bubble was the last protection legit players have , now its gone cheaters are unstoppable now
2 Likes
so very true words
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The handling of the ToC and Zendesk have been a blight on the game and company.
What would otherwise be a necessary procedure turned into a weapon.
We saw it in fall of 2021 and into summer of 2022 being the worst of it.
Resurgence of the way to create mass reports? I have to wonder.
2 Likes
And replace it with what? Zendesk is just a means for Funcom to collect reports from players, so what do you propose they do instead? I personally am not opposed to this suggestion mind you, but at the same time there has to be another plan in place to service the community and the servers.
But, that also really will not address the issue at hand. And it is a legitimate issue. The issue is not Zendesk, it is Funcom and their view of priorities.
It is not just sky bases and undermeshing that is even the issue, though those are major issues which should take vastly higher priority over âland claimâ. There has also been a seemingly lack of priority over other cheats such as bomb duping and entering bases via ceilings or attacking threw walls. The list can continue but the point remains, all of these things SHOULD be higher priorities than they have ever been, and more so than things which have been given priority, and that is the root of the problem. Even Denis joked about sky bases not having access to the new purges, but said nothing about the fact that sky bases SHOULD NOT EXIST!
Fairly certain itâs with all sides there. 
Zendesk has done more harm than good .
And funcom have and are just not bothering anymore with meshing or sky bases , before they atleast told us they where working on fixing meshing 2 years later you can still mesh . The game had all the potential in the world , wasted .
There design team is 10/10 armor , terain , story etc. All good , but there code and bug fixing team are just laughable.
5 Likes
So, hereâs the deal.
Reported builds get reviewed.
If a build is not reported, it is not reviewed.
Moral?
Report builds that violate ToS because the ToS has become a weapon of the incompetent.
Reason 63,245,281 I know longer play on Official servers.
2 Likes
Moral is - disable TOS\land claim reports.
Only glitch\cheat reports (with visual evidence) should be legit.
If some1 building wrong we can deal with it:
-Blow it up (PVP)
-Decay system (need some adjustment with more hard rules) (PVP\PVE)
-Leave OLD purge system as option an addition to NEW one (PVP\PVE)
-Probably we need some building limit (on officials)
-Need more no-building zones (vital areas)
In other cases just let people build and play what ever the want. This is games are meant for?
Now, reporting and TOS are just weapon to deal with some1 you didnât like, or just for griefing\troll purposes.
1 Like
Really out of touch. The updates have made PvP pointless to play, itâs just running around naked killing players and their thralls that are equipped with top tier gear. Thanks, new attribute perks! Some of us would actually like to play the game properly. To feel the surviving and building up from scratch instead of having everything handed out to you just like that.
And yes, the Zendesk is useless. Funcom hasnât been able to keep up with the reports in a long while now. If ever, i donât know. I never had the need to report anyone until the 4x rates came along, when all of the servers started to fill with endless rows of foundations.
3 Likes
This is why I said above that things such as skybases and undermesh bases should take vastly higher priority than landclaim. In a pvp server you can just raid / blow up a landclaim base. Not hard to remove on your own. Yet other issues are a vastly larger issue as are the other cheat methods I mentioned above as well. Again, this is a priority issue on Funcomâs end.
I highly doubt they would know how to implement that.
How would this help anything? Legitimate question. I could build a base that is 1/2 the size of yours but with 6x the amount of placeables and cause far more performance issues than your base so how will building limits do anything?
And this will have horrendous effects on single player mode as well as on private servers. This is not a good answer.
Well, to be honest, if you give people a tool that is generally what they will do with it. 
That, yet again, is why it is an issue of prioritizing issues on the part of Funcom and the fault is upon them and them alone. THEY chose to prioritize land claim over seriously egregious offenses showing a pattern of caring less about cheating and more about âlarge basesâ.
Now I understand that they wish to help improve the quality of their servers in any way they can, but THIS is not the way. It is a way, but they had clearly gone way too far in their desire to police this one issue that they have decided to ignore all others. That should never happen.
Funcom must deter new players from joining officials, drive them into private, and use current Conan servers to support Dune.
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All things considered I have to wonder if the people checking the reports would know if a claim like, âHeâs blocking the only baby alligator spawn on the map.â is actually true or not. Would they bother even trying to find out?
What if I reported someone for blocking the only brellium nodes on the server in order to monopolize them and trade it for outrageous amounts. Would there be a chance of them actually getting banned and base deleted?
Then what happens when everyone starts reporting everyone else for no reason other than the desire to abuse an arbitrary and capricious system or from being angry about said system?
Really does seem like Funcom are their own worst enemy.
2 Likes
Umm what was it before?
. This complaint on server moderation is one whose root cause is a lack of self regulation for the sake of the game. If anything, we should force the permabans for repeat offenders and a method to squash the alt account workarounds.
â You have the setting available to âallow building anywhereâ now 
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Time to retire PvP servers. Just bad publicity and waste of money.
But is it? All of the exploits that are posted in SM and YT pushes people to play as âhidden tacticsâ and gaining the latest edges and META in the game seems to bring folks to play. They complain all day long but they still monitor the content providers to leverage the new exploits that are found. As far as that goes, PVP seems to do just fine on maintaining people playing. Itâs just a bunch of hacks and exploiters but still itâs people playing.
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And itâs not just PVP that have exploiters and hackers.
Itâs present in PVE-C and PVE too.
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True. Although I havenât seen many skybases on the PVE servers. (which is really weird because I would think having a floating sorcerer base would be ideal for flavor and I donât think many would report it.
3 Likes