1. I clicked “continue” and the game sent me to the character creation
  2. then I go a long way: multiplayer → PVE → list of servers → filter by character level. At this step, I realized I have no characters on any server.
  3. I logged into the server (I know the server name as I invited my friend to join and send him the server name. I have a screenshot.). The game sent me to the character creation