My last post isn’t sided with anyone.

I was explaining how players typically deal with reports from my own personal experience as a server admin. As well as someone who has worked in customer service in some form in the past. When players make a report, frequently it is because they are blinded by frustration and either due to that don’t file great reports or describe their problems effectively, or they tend to lack the general knowledge in the first place to solve their own issues. In the latter case players who do, don’t likely need to make a report. This experience comes from helping customers, helping players, answering reports, and even dealing with friends or guild/clan mates.

Zendesk is simply a 3rd party suite that allows an admin to order and organize tickets from their clients. You can even use it for private servers if you’d like. However it would be overkill for that as a single owner may only ever have 1 server or 2-3 at most. For Conan Exiles, and for FC themselves, its a fancy method of getting reports handled efficiently, since having a discord server for 780 servers would be a nightmare.

So all Zendesk does is make tickets and then an admin goes in and handles it. At that point they use the very same methods as private server admins do. Login, enable admin mode, and then take a look. They have some nifty tools to supplement the fact that they don’t have Pippi or ToT! Admin. From what I know they would be cumbersome for single server owners, but necessary to ensure their admin actions reach all 780 of their servers.

Excessive building has more to do with area, than it does volume. If you cuberoot the number of building pieces an excessive build has, then square it (basically removing the height) you end up with half the number of pieces… but then still end up with an excessive build that covers a wide area.

So if you have a 5,000 wide area build which can cover a ton of area and then half what that group can use to 2,500 they still have quite a bit of area they can cover but now you have an incredibly low limit that is stifling to most. But if you leave it at 5,000 (or in this case, set it), then you don’t really change much.

You are also requesting a decent amount of dev time, public beta time, and then hotfix time (anyone believe this willl work out of the box?) for 780 servers. There is around 12,000 servers total on PC, I assume another 8,000 on console, so why make a game adjustment for what is a very small percentage of servers’ problem.

Instead wide area excessive builds are NOT a development problem. They don’t affect singleplayer, and they aren’t a problem on private servers. This is an admin issue to be handled by admins.

And if you are worried about performance, these large builds need to either be in the 100,000 building piece range, or need to cover such a large area that it is causing weird things to happen when loading map chunks. The later can be done with a hundred building pieces.

In that case, a limit on Placeables is the better option. And one that is generally wildly accepted as a compromise by those who are normally against building limits, as it will have real positive effects without having a ton of consequences for legit builders.