# Official Servers - Floor Bug

**URL:** <https://forums.funcom.com/t/official-servers-floor-bug/257660>\
**Category:** PC Bug Reports\
**Tags:** bug, steam, Report-Received\
**Created:** [June 16, 2024, 8:54pm UTC](https://forums.funcom.com/t/official-servers-floor-bug/257660 "2024-06-16T20:54:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Ghora](https://avatars.discourse-cdn.com/v4/letter/g/6f9a4e/32.png) [@Ghora](https://forums.funcom.com/u/Ghora)\
**Post date:** [June 16, 2024, 8:54pm UTC](https://forums.funcom.com/t/official-servers-floor-bug/257660/1 "2024-06-16T20:54:39Z")

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When the floors bug and we fall through them, we cannot do anything in game; we cannot change thralls, access their inventories, we cannot access our chests, benches, carry treasure and cannot teleport either. This lasts up to an hour sometimes, the game is literally unplayable. This should not be going on so long, I understand the devs have publicly announced that ‘some’ players fall through their floors but this is a misclassification of what is really going on. EVERYONE experiences it server wide on official servers, this isn’t an isolated incident of just a few players.

This needs to be addressed, we literally cannot play the game when the floors bug out.

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**Author:** ![ArrghhScott](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/arrghhscott/32/127114_2.png) [@ArrghhScott](https://forums.funcom.com/u/ArrghhScott)\
**Post date:** [June 16, 2024, 9:10pm UTC](https://forums.funcom.com/t/official-servers-floor-bug/257660/2 "2024-06-16T21:10:28Z")

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I am getting this on server #1513 also. Falling through EVERY floor, not just my base. And I concur with Ghora above that this is happening to everyone on the server according to the chat.

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [June 30, 2024, 9:11pm UTC](https://forums.funcom.com/t/official-servers-floor-bug/257660/3 "2024-06-30T21:11:21Z")

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Closed on June 30, 2024, 9:11pm UTC

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