# Old 80 Char stuck on log in screen **URL:** \ **Category:** Support\ **Created:** [February 22, 2022, 11:20am UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913 "2022-02-22T11:20:29Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Drekan](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/drekan/32/90252_2.png) [@Drekan](https://forums.funcom.com/u/Drekan)\ **Post date:** [February 22, 2022, 11:20am UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/1 "2022-02-22T11:20:29Z")
Hello, My old 80 Char stuck on log in screen and , did petition in JUNE 2021, support team dont even reply something or help. Any other way to Unstuck this char ? Ty ---
**Author:** ![Kantakwa](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kantakwa/32/5411_2.png) [@Kantakwa](https://forums.funcom.com/u/Kantakwa)\ **Post date:** [February 22, 2022, 11:28am UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/2 "2022-02-22T11:28:41Z")
Log in on another pc, if the character can finish the log in from there (possibly into paikang or chosain, just guessing) disable **all** name tags, npcs beeing the most important ones. Also, move the character away from Khitai. Then try to log in on your system. ---
**Author:** ![Cappa](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/cappa/32/116484_2.png) [@Cappa](https://forums.funcom.com/u/Cappa)\ **Post date:** [February 22, 2022, 5:41pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/3 "2022-02-22T17:41:50Z")
What server is that character on ? ---
**Author:** ![Kantakwa](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kantakwa/32/5411_2.png) [@Kantakwa](https://forums.funcom.com/u/Kantakwa)\ **Post date:** [February 22, 2022, 10:06pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/4 "2022-02-22T22:06:11Z")
Ha. Did not think of that. Should be the first question though. ---
**Author:** ![Drekan](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/drekan/32/90252_2.png) [@Drekan](https://forums.funcom.com/u/Drekan)\ **Post date:** [February 24, 2022, 6:59pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/5 "2022-02-24T18:59:35Z")
it was on some french server, dont remember exactly server name (any way to join screen capture here ?) ---
**Author:** ![battosaigirl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/battosaigirl/32/93193_2.png) [@battosaigirl](https://forums.funcom.com/u/battosaigirl)\ **Post date:** [February 25, 2022, 11:08am UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/6 "2022-02-25T11:08:52Z")
French server befor merge : Ishtar ? Ferox ? Stygia ? if it can help 😃 And normaly yeah you can join a capture, with “upload” in your text editor After may @AndyB can help you with this old toon stuck ?? ---
**Author:** ![Cappa](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/cappa/32/116484_2.png) [@Cappa](https://forums.funcom.com/u/Cappa)\ **Post date:** [February 25, 2022, 1:53pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/7 "2022-02-25T13:53:13Z")
Does the character screen still shows the character on that server ? or has it been moved to Crom or Fury ? ---
**Author:** ![Drekan](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/drekan/32/90252_2.png) [@Drekan](https://forums.funcom.com/u/Drekan)\ **Post date:** [February 27, 2022, 4:40pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/8 "2022-02-27T16:40:09Z")
it was Ferox or ishtar i guess, its now on fury o character selection new user cant add screenshot it seems :-’( ---
**Author:** ![Drekan](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/drekan/32/90252_2.png) [@Drekan](https://forums.funcom.com/u/Drekan)\ **Post date:** [March 4, 2022, 12:39pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/9 "2022-03-04T12:39:46Z")
Screen of what happen when i try to log in [![New-Bitmap-Image-2](https://global.discourse-cdn.com/funcom/original/3X/f/5/f52d2852ec9cf3fcafebc38bdd880121fbb752cb.jpeg)](https://ibb.co/mCmHDTY) ---
**Author:** ![Bill13](https://avatars.discourse-cdn.com/v4/letter/b/ec9cab/32.png) [@Bill13](https://forums.funcom.com/u/Bill13)\ **Post date:** [March 4, 2022, 1:10pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/10 "2022-03-04T13:10:22Z")
Try to log in with some other computer/laptop and/or from some other internet connection, maybe your cell phone internet, to see if you have the same problem. ---
**Author:** ![Drekan](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/drekan/32/90252_2.png) [@Drekan](https://forums.funcom.com/u/Drekan)\ **Post date:** [March 4, 2022, 1:34pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/11 "2022-03-04T13:34:24Z")
already tried from another computer and even another connection ---
**Author:** ![Bill13](https://avatars.discourse-cdn.com/v4/letter/b/ec9cab/32.png) [@Bill13](https://forums.funcom.com/u/Bill13)\ **Post date:** [March 4, 2022, 2:10pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/12 "2022-03-04T14:10:54Z")
Is the problem only with this char or with your other chars or other accounts if you have any too, can you log in with them? ---
**Author:** ![Drekan](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/drekan/32/90252_2.png) [@Drekan](https://forums.funcom.com/u/Drekan)\ **Post date:** [March 4, 2022, 4:54pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/13 "2022-03-04T16:54:31Z")
only for this char. its the one i created before 2010. i m playing a new one recently created due to shaman lost in funcom limb ---
**Author:** ![Cappa](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/cappa/32/116484_2.png) [@Cappa](https://forums.funcom.com/u/Cappa)\ **Post date:** [March 4, 2022, 7:45pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/14 "2022-03-04T19:45:31Z")
try logging in without any custom ui (just rename the “customized” folder so can get it back later) to see if you get any error message that would not be displayed by the current ui. ---
**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\ **Post date:** [March 11, 2022, 7:45pm UTC](https://forums.funcom.com/t/old-80-char-stuck-on-log-in-screen/188913/15 "2022-03-11T19:45:40Z")
Closed on March 11, 2022, 7:45pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.