I’m trying to play on a very old account, and I used one of the two character unlocks for my old barbarian, who appears to no longer have a home server and permanently reads “offline.” It seems the server he was on no longer exists and was never transferred to a new one.
He’s only level 45 so I wouldn’t mind starting over, except that I have some old item store purchases (armor etc.) specific to that character that I want to get back if possible. As far as I can tell there’s no way to access these items on another character, and these items don’t even appear to exist in the store anymore.
I’ve already submitted a support ticket but I understand that getting a timely response might not be realistic. Is there anything I can do? Is there a character transfer service I can pay for that I’m missing?
Thanks for all the help!