18.09.2020 i’ve purchased premium but to this day my account is still free and “frozen”. Money was taken from my account. I’ve submitted support ticket but from what i’ve read it can take months?

Paid for Premium but my account is still Free

AndyB September 21, 2020, 1:54pm 2

Sent you a message.

Topic		Replies	Views
Bought premium but it says the account is frozen though playable Support	3	582	September 22, 2020
Bought Premium , still f2p! Support	4	419	April 26, 2021
Premium purchased - Still free to play Support	4	433	February 17, 2022
Frozen account with successful payment! Support	3	496	November 20, 2020
Problems with Premium Support	3	755	October 2, 2019