# Payment failed / can't unfreeze account (follow up)

**URL:** <https://forums.funcom.com/t/payment-failed-cant-unfreeze-account-follow-up/256797>\
**Category:** Support\
**Created:** [May 24, 2024, 10:07am UTC](https://forums.funcom.com/t/payment-failed-cant-unfreeze-account-follow-up/256797 "2024-05-24T10:07:19Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![j1s91](https://avatars.discourse-cdn.com/v4/letter/j/858c86/32.png) [@j1s91](https://forums.funcom.com/u/j1s91)\
**Post date:** [May 24, 2024, 10:07am UTC](https://forums.funcom.com/t/payment-failed-cant-unfreeze-account-follow-up/256797/1 "2024-05-24T10:07:19Z")

</div>

Just want to clear something from last post

I contacted support through support page as suggested by another user

No reply yet though, but thanks for letting me know

Also what I said about admins replying to posts on this page is wrong

Looked like admins replied but it was just tags for closed posts

My mistake for only reading headlines I guess

Sorry if I caused any ruckus, it was not my intention

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [May 31, 2024, 10:07am UTC](https://forums.funcom.com/t/payment-failed-cant-unfreeze-account-follow-up/256797/2 "2024-05-31T10:07:31Z")

</div>

Closed on May 31, 2024, 10:07am UTC

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.