# PC Crashing by opening chests **URL:** \ **Category:** Technical Support\ **Created:** [August 23, 2019, 7:17am UTC](https://forums.funcom.com/t/pc-crashing-by-opening-chests/84961 "2019-08-23T07:17:36Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Flobbit](https://avatars.discourse-cdn.com/v4/letter/f/2acd7d/32.png) [@Flobbit](https://forums.funcom.com/u/Flobbit)\ **Post date:** [August 23, 2019, 7:17am UTC](https://forums.funcom.com/t/pc-crashing-by-opening-chests/84961/1 "2019-08-23T07:17:36Z")
Hey Community, I had troubles in early game by opening the very first chest and my entire PC did shut down and restarted. This happened three times and then a guy from Epic Games Support told me to verify my game again. I did this and it worked but now on the second chest i just found I wanted to open it and my PC crashed again. Do you have any ideas to fix that? Thanks already to anyone who tries to help! Flobbit If you need my PC Hardware Information: Windows 10, **CPU:** Intel I7 8700k **CPU-Kühler:** BeQuiet Shadow Rock 2 **Graphics Card** Radeon RX Vega PowercolorRed Dragon **Motherboard:** LPX MSI Z730 Gaming Plus **RAM:** 16GB Corsair Vengeance **SSD:** Samsung SSD 860 EVO **Power Adapter:** BitFenix Whisper M 550W **ase:** Fractal Design Meshify C ---
**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\ **Post date:** [August 23, 2019, 1:14pm UTC](https://forums.funcom.com/t/pc-crashing-by-opening-chests/84961/2 "2019-08-23T13:14:02Z")
Hello Flobbit, welcome to the community! Does this behavior only occur on the first chest, or with any chest? If you’re running the game on windowed fullscreen, could you please try fullscreen mode instead? ---
**Author:** ![Flobbit](https://avatars.discourse-cdn.com/v4/letter/f/2acd7d/32.png) [@Flobbit](https://forums.funcom.com/u/Flobbit)\ **Post date:** [August 23, 2019, 4:14pm UTC](https://forums.funcom.com/t/pc-crashing-by-opening-chests/84961/3 "2019-08-23T16:14:56Z")
Hi Hugo, I just reinstalled the game and to answer your questions: This issue occurs at any time I am going to open a chest. I actually had the game at windowed fullscreen and I changed it to fullscreen but my entire PC crashed again. ---
**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\ **Post date:** [August 23, 2019, 4:59pm UTC](https://forums.funcom.com/t/pc-crashing-by-opening-chests/84961/4 "2019-08-23T16:59:47Z")
Thank you for getting back to us, we’ll relay this information to the developers, apologies for the inconvenience! ---
**Author:** ![denic9](https://avatars.discourse-cdn.com/v4/letter/d/ed8c4c/32.png) [@denic9](https://forums.funcom.com/u/denic9)\ **Post date:** [August 23, 2019, 6:26pm UTC](https://forums.funcom.com/t/pc-crashing-by-opening-chests/84961/5 "2019-08-23T18:26:49Z")
This is the same problem as on xbox one x, developers do not pay attention, the problem is 8 months old,developers scored. (sorry for the translation) ---
**Author:** ![Flobbit](https://avatars.discourse-cdn.com/v4/letter/f/2acd7d/32.png) [@Flobbit](https://forums.funcom.com/u/Flobbit)\ **Post date:** [August 25, 2019, 8:40pm UTC](https://forums.funcom.com/t/pc-crashing-by-opening-chests/84961/6 "2019-08-25T20:40:56Z")
I appreciate that but may I ask how long it is going to take to fix this issue because obviously I want to play the game again. ---
**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\ **Post date:** [September 1, 2019, 8:48pm UTC](https://forums.funcom.com/t/pc-crashing-by-opening-chests/84961/7 "2019-09-01T20:48:25Z")
Closed on September 1, 2019, 8:48pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed. ---
**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\ **Post date:** [September 4, 2019, 1:08pm UTC](https://forums.funcom.com/t/pc-crashing-by-opening-chests/84961/8 "2019-09-04T13:08:34Z")
As an update to this matter, the chest crashing should be addressed in the upcoming patch, hopefully it’ll fix all instances of this issue!