# \[PC\] "Lost online connection"

**URL:** <https://forums.funcom.com/t/pc-lost-online-connection/142749>\
**Category:** PC Discussion\
**Created:** [October 11, 2020, 10:18am UTC](https://forums.funcom.com/t/pc-lost-online-connection/142749 "2020-10-11T10:18:54Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![lorex](https://avatars.discourse-cdn.com/v4/letter/l/85f322/32.png) [@lorex](https://forums.funcom.com/u/lorex)\
**Post date:** [October 11, 2020, 10:18am UTC](https://forums.funcom.com/t/pc-lost-online-connection/142749/1 "2020-10-11T10:18:54Z")

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Game mode: Online official/Online private  
Type of issue: Bug i guess  
Server type: All type of servers  
Region: All regions

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Lost online connection. You must be connected to internet to play online.  
But i can play on a online servers if someone invite me on a server.

* * *

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

1. Enter the game
2. Click “Play online” button in a main menu
3. Profit

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**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\
**Post date:** [October 11, 2020, 10:42am UTC](https://forums.funcom.com/t/pc-lost-online-connection/142749/2 "2020-10-11T10:42:24Z")

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Are you running windows 7?

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**Author:** ![lorex](https://avatars.discourse-cdn.com/v4/letter/l/85f322/32.png) [@lorex](https://forums.funcom.com/u/lorex)\
**Post date:** [October 11, 2020, 6:16pm UTC](https://forums.funcom.com/t/pc-lost-online-connection/142749/3 "2020-10-11T18:16:21Z")

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yeah

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**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\
**Post date:** [October 11, 2020, 8:00pm UTC](https://forums.funcom.com/t/pc-lost-online-connection/142749/4 "2020-10-11T20:00:17Z")

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Try [this](https://forums.funcom.com/t/for-the-people-that-it-tells-you-you-dont-have-internet/126606/9).

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [October 18, 2020, 8:00pm UTC](https://forums.funcom.com/t/pc-lost-online-connection/142749/5 "2020-10-18T20:00:29Z")

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Closed on October 18, 2020, 8:00pm UTC

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