# PC/Steam crashing when opening a container/box

**URL:** <https://forums.funcom.com/t/pc-steam-crashing-when-opening-a-container-box/64846>\
**Category:** Technical Support\
**Created:** [April 22, 2019, 7:59pm UTC](https://forums.funcom.com/t/pc-steam-crashing-when-opening-a-container-box/64846 "2019-04-22T19:59:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Timmetie](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@Timmetie](https://forums.funcom.com/u/Timmetie)\
**Post date:** [April 22, 2019, 7:59pm UTC](https://forums.funcom.com/t/pc-steam-crashing-when-opening-a-container-box/64846/1 "2019-04-22T19:59:53Z")

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Pretty sure it’s the exact point the mouse cursor is supposed to appear after the little “box open” cutscene.

I’ve seen threads calling it for Xbox, have yet to see one for PC.

It’s happened twice now and I’ve only opened 4 boxes.

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**Author:** ![Timmetie](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@Timmetie](https://forums.funcom.com/u/Timmetie)\
**Post date:** [April 22, 2019, 8:23pm UTC](https://forums.funcom.com/t/pc-steam-crashing-when-opening-a-container-box/64846/2 "2019-04-22T20:23:26Z")

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And now 3 out of 5.

This is making the game unplayable. Surely there’s some workaround or there wouldn’t be work on a DLC right?

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**Author:** ![Timmetie](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@Timmetie](https://forums.funcom.com/u/Timmetie)\
**Post date:** [April 22, 2019, 8:32pm UTC](https://forums.funcom.com/t/pc-steam-crashing-when-opening-a-container-box/64846/3 "2019-04-22T20:32:45Z")

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Aaand 5 out of 7. Of which the last 2 were the same box (haven’t had that happen before).

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**Author:** ![Jens\_Erik](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@Jens\_Erik](https://forums.funcom.com/u/Jens_Erik)\
**Post date:** [April 23, 2019, 1:07pm UTC](https://forums.funcom.com/t/pc-steam-crashing-when-opening-a-container-box/64846/4 "2019-04-23T13:07:53Z")

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Hey Timmetie!

Could you let me know what kind of computer hardware you’re using?

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [April 30, 2019, 1:10pm UTC](https://forums.funcom.com/t/pc-steam-crashing-when-opening-a-container-box/64846/5 "2019-04-30T13:10:59Z")

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Closed on April 30, 2019, 1:10pm UTC

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