Win 7 / AMD
Problem: Program not responding
Game will not start on my AMD pc.
Game mode: Singleplayer freeze when pressing “play”
Game mode: Multiplayer freezing when pressing “Join server”
Insta freeze, same second i push the button i get the “program not responding” message .
There are no crash message at all, just stop responding.
I must add that i have played the game on this machine in the start of ea with minimal problems so it is surprising to have this problem now when i wanted to test the pc with ce again.
Here are what i have done to fix it so far:
I have done the c++fix, e.g removed the 2015 redist and dl/installed them again.
I have reinstalled the game on fresh ssd drive.
I have done the sound fix(alt tab problem fix)
Set all gfx settings to low
Uppdated the amd drivers
Posting it here, as it may be important for you to know, and would be great for me to have it fixed:)
Regards and thank you for reading
DXDIAG:
System Information
Time of this report: 5/1/2018, 10:50:58
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.180330-1600)
Language: Norwegian (Bokmål) (Regional Setting: Norwegian (Bokmål))
BIOS: BIOS Date: 04/07/14 17:59:34 Ver: 04.06.05
Processor: AMD FX™-9590 Eight-Core Processor (8 CPUs), ~4.7GHz
Memory: 16384MB RAM
Available OS Memory: 16284MB RAM
Page File: 4311MB used, 28253MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
Display Devices
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_67B0&SUBSYS_E285174B&REV_00
Display Memory: 3815 MB
Dedicated Memory: 4071 MB
Shared Memory: 3840 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generisk PnP-skjerm
Monitor Model: Panasonic-TV
Monitor Id: MEIA0C9
Native Mode: 1920 x 1080§ (50.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 24.20.11001.5003 (English)
Driver Version: 24.20.11001.5003
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/25/2018 06:22:52, 1994792 bytes
WHQL Logo’d: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-24F0-11CF-7067-7CE8BBC2D535}
Vendor ID: 0x1002
Device ID: 0x67B0
SubSys ID: 0xE285174B
Revision ID: 0x0000
Driver Strong Name: oem41.inf:ATI.Mfg.NTamd64.6.1.1:ati2mtag_Hawaii:24.20.11001.5003:pci\ven_1002&dev_67b0&rev_00
Rank Of Driver: 00E62000
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled