People are unable to sign up for the game, and going to "Account" Link does not work!

alonadel · 2020-04-25T15:59:50.379Z

Woot! I was able to go in last night and do the purchase, also change passwords thank you so much for having this fixed!

alonadel · 2020-05-07T00:42:43.320Z

Andy:

It looks like this problem has returned, can someone please look into this for us all again? I assume the same server that does authentication is also taking crash reports, fills up, and then locks up once the reports queue is full. Any change you could set it to flush to a second archive if that is the case? so it does not keep getting packed?

alonadel · 2020-05-07T00:43:56.580Z

Any, its happening again can you please help us all with this issue? we cant login to the account server. Cant make new characters etc. Cant reset passwords.

AndyB · 2020-05-07T13:54:43.079Z

Hi there @alonadel ,

The site itself does not appear to be down, so this appears to be a different issue. Could you please message me directly? I may have to ask for account details and I can’t do that in a public forum.

alonadel · 2020-05-07T19:25:57.511Z

Andy:

How do i message you directly? sorry never tried that in the forums before.

AndyB · 2020-05-08T13:43:28.062Z

No worries. You can click on my avatar in a post and then click the “Message” button that pops up in the little window. I’ll message you.

brithayes7 · 2020-08-14T23:22:19.274Z

Im having this issue on my accounts. like all 3 of them… I jsut bought the colonist bundle and went to activate it and now im locked out of everything and the pre generated password funcom sent me doersnt work on either site OR the game login. I jsut paid funcom 45 bucks and im kinda pissed.

skygod · 2020-08-15T03:17:20.799Z

Cannot log in to any of my accounts. I can log in to the game, but not into any accounts.

brithayes7 · 2020-08-15T03:54:06.194Z

I cant find the message button? Please help!

skygod · 2020-08-17T02:27:45.076Z

Well its working now dont know why

jpacd17 · 2021-09-17T19:47:02.967Z

Cant log in to account page.

jpacd17 · 2021-09-18T23:07:30.502Z

Still Down

dannyboy · 2021-11-18T00:10:48.838Z

can also use assistance on this issue

tableterns · 2021-12-29T02:58:37.131Z

I am having the same issue, I just want to update the subscription, what is going on with this ?

tableterns · 2021-12-29T03:29:58.929Z

did you ever get help with this? I was able to login 2 days ago but now I can’t…

Karabassteth · 2022-03-09T18:00:44.548Z

Hi There

My toon Karahitooo crashed when entering in Clan agency today . And since this time , i can’t come back in game with this toon. Its seems that only this toon is concerned by this bug
Could you solve this plis ty

Best regards

yaioduo91 · 2022-06-11T06:27:07.497Z

June 11, 2022 i am unable to create a new account on the account signup page, ive tried multiple times to create and account and it gives the success message when im finished so i try to login and says my pw or username is incorrect, so i tried a little test and tried making an account with same username i have on another one of my accounts and it tells me username is in use. So i try to remake the “new” account again and it gives me success message and not the “username already in use message” safe to say that the new account just isnt being created even tho no errors are coming up in fact it tells me the creation is a success each time, proving that the account doesnt already exist.
Please help with this i would like to make a new account…

Wolfman911 · 2023-05-13T05:42:25.870Z

Hi, did you get this fixed? I’m having the same problem except I get an error message saying an error occurred while trying to create your account

FormlessBlackVoid · 2023-05-13T07:39:51.022Z

Known Issues with New Account Registration - May 2023 (RESOLVED) Announcements

Greetings, citizens of Rubi-Ka. Our website and account administration teams are currently investigating an issue affecting new account registration through the Anarchy Online website. Until this issue is resolved, you may experience an error when trying to register a new account. We sincerely apologize for any inconvenience this may cause and are working to identify and resolve the issue as swiftly as possible. As soon as new information is available, we’ll be happy to share it with all our …

Greydeeds · 2023-06-02T11:58:35.943Z

Trying to make a new account to start playing today, same issue.

" A Error occured while attempting to create your account"