Players can't access spells they have

We have a couple of players who can’t access their sorcery spells or place a sorcer’s table. When they check their feats tab under knowledge, it’s blank. I went in and checked their feats via Pippi admin and I can see them all.

It hasn’t happened to everyone, just a few and I can’t figure out why. Has anyone else had this happen? If so, happen to know of a workaround or fix?

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