# Pls help me - problem with conection

**URL:** <https://forums.funcom.com/t/pls-help-me-problem-with-conection/128828>\
**Category:** PC Discussion\
**Created:** [July 3, 2020, 10:42pm UTC](https://forums.funcom.com/t/pls-help-me-problem-with-conection/128828 "2020-07-03T22:42:42Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Montanarus2](https://avatars.discourse-cdn.com/v4/letter/m/50afbb/32.png) [@Montanarus2](https://forums.funcom.com/u/Montanarus2)\
**Post date:** [July 3, 2020, 10:42pm UTC](https://forums.funcom.com/t/pls-help-me-problem-with-conection/128828/1 "2020-07-03T22:42:42Z")

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**Game mode:** [any mode]  
**Type of issue:** [problem with connecting with servers]  
**Server type** : [anyone]  
**Region:** [all regions]

* * *

When I look for servers, a message appears that I have no internet connection. But I can play other games. In addition, my wife on another computer on the same internet, manages to enter the servers!

The Messege in portuguese: "Conexão perdida. É preciso estar conectado à internet para jogar online.

* * *

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

1. enter the game
2. select servers  
3.than the messenge apeears
3.

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**Author:** ![Jim1](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/jim1/32/17468_2.png) [@Jim1](https://forums.funcom.com/u/Jim1)\
**Post date:** [July 4, 2020, 2:53am UTC](https://forums.funcom.com/t/pls-help-me-problem-with-conection/128828/2 "2020-07-04T02:53:23Z")

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Have you validated your local files through Steam? If so and no joy, I would suggest a complete reinstallation.

Regards

jim

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**Author:** ![bbtech](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/bbtech/32/51796_2.png) [@bbtech](https://forums.funcom.com/u/bbtech)\
**Post date:** [July 4, 2020, 9:56am UTC](https://forums.funcom.com/t/pls-help-me-problem-with-conection/128828/4 "2020-07-04T09:56:50Z")

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@Ragnaguard could you check that link, please. For me, it only opened the Conan Exiles main forum page, didn’t open a thread with solution.

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**Author:** ![Montanarus2](https://avatars.discourse-cdn.com/v4/letter/m/50afbb/32.png) [@Montanarus2](https://forums.funcom.com/u/Montanarus2)\
**Post date:** [July 5, 2020, 12:56am UTC](https://forums.funcom.com/t/pls-help-me-problem-with-conection/128828/6 "2020-07-05T00:56:02Z")

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Thanks for the tips, but yes, i already reinstalled everythuing, and deleted the remain files, and tryed to change the instalation local file… and i have a windows 8pro. ☹

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [July 12, 2020, 12:56am UTC](https://forums.funcom.com/t/pls-help-me-problem-with-conection/128828/7 "2020-07-12T00:56:24Z")

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Closed on July 12, 2020, 12:56am UTC

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