Prenium not working acount frozen

Hello,

Aften bying 1 month prenium sub, and after this is approved, my acount is frozen…
Ticket #1156491
Please help me

the same with me too, waiting for 1 week for an answer. two years paid subscription and yet I am locked and f2p. good luck with your problem. they are too incompetent, your problem will not be solved

After 3 days, they do anything and all is ok now :slight_smile: