# Preorder. Question about steam key

**URL:** <https://forums.funcom.com/t/preorder-question-about-steam-key/46536>\
**Category:** Technical Support\
**Created:** [December 2, 2018, 6:58am UTC](https://forums.funcom.com/t/preorder-question-about-steam-key/46536 "2018-12-02T06:58:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![RoninX](https://avatars.discourse-cdn.com/v4/letter/r/ed655f/32.png) [@RoninX](https://forums.funcom.com/u/RoninX)\
**Post date:** [December 2, 2018, 6:58am UTC](https://forums.funcom.com/t/preorder-question-about-steam-key/46536/1 "2018-12-02T06:58:17Z")

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Hello everyone! Yesterday i’m Preordered standart edition, when I will receive a steam key to download the game?

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**Author:** ![olemagr](https://avatars.discourse-cdn.com/v4/letter/o/8baadc/32.png) [@olemagr](https://forums.funcom.com/u/olemagr)\
**Post date:** [December 2, 2018, 11:31am UTC](https://forums.funcom.com/t/preorder-question-about-steam-key/46536/2 "2018-12-02T11:31:14Z")

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If you ordered through Xsolla like me, they are a bit slow to deliver the keys. Contact them on their live chat to get them to send it. (Sorry, not allowed to post link for some reason)

I received my key only a couple of mins after contacting them.

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**Author:** ![RoninX](https://avatars.discourse-cdn.com/v4/letter/r/ed655f/32.png) [@RoninX](https://forums.funcom.com/u/RoninX)\
**Post date:** [December 2, 2018, 1:04pm UTC](https://forums.funcom.com/t/preorder-question-about-steam-key/46536/3 "2018-12-02T13:04:57Z")

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Thx 4 help!

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**Author:** ![lostfile401](https://avatars.discourse-cdn.com/v4/letter/l/7bcc69/32.png) [@lostfile401](https://forums.funcom.com/u/lostfile401)\
**Post date:** [December 4, 2018, 12:40am UTC](https://forums.funcom.com/t/preorder-question-about-steam-key/46536/4 "2018-12-04T00:40:08Z")

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I got my key right away by email.

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**Author:** ![Farnir](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/farnir/32/16484_2.png) [@Farnir](https://forums.funcom.com/u/Farnir)\
**Post date:** [December 4, 2018, 3:27am UTC](https://forums.funcom.com/t/preorder-question-about-steam-key/46536/5 "2018-12-04T03:27:32Z")

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I can not understand where to write to get the key for pre-order?

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**Author:** ![Jens\_Erik](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@Jens\_Erik](https://forums.funcom.com/u/Jens_Erik)\
**Post date:** [December 4, 2018, 7:48pm UTC](https://forums.funcom.com/t/preorder-question-about-steam-key/46536/6 "2018-12-04T19:48:26Z")

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- Open your Steam Client
- Click “Games”
- Select “Activate a Product on Steam”
- Go through the process and paste your key into the text field that appears in the window
- Click next until the game starts downloading

🙂