connection failure error pending in the message says (unable to connect to user server banned from server) all official servers are experiencing this problem
Melcom
February 11, 2021, 6:41pm
2
Hello,
please read the following Rules.
Official servers' guidelines
Introduction
Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement.
By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines.
Please read through and consider the spirit of the guidelines, not the specific wording.
We reserve the right to modify these rules. We will notify players in advance of any …
also be aware of
NEW FORUM ACCOUNTS: Please be aware that newly created users can’t send private messages until a certain threshold has been met, which is to read 5 different posts, 30 different messages, and spend 10 minutes logged in. This is to prevent automated spam.
Reporting an infraction To ensure we can provide the best help we can, please make sure you provide the best information you can at the time of your report. This means relaying as much information, as closer to the truth as you can, to help our team evaluate the situation.
If when analysing the report we find evidence suggesting the information provided was false, tampered with or modified in such a way as to provide a wrongful interpretation, we might proceed to exert disciplinary action against your account.
How to contact us If you want to report an infraction in any of our official servers, please contact us via our new Zendesk link
Once you’re filling in the report, please make sure to include the following details:
Platform
Name of the Server
A description of the infraction being reported
Irrefutable, veridic proof and evidence to back up your report. This includes, but is not limited to, screenshots, videos, timestamps, names of characters and guilds, profiles.
Make sure to reach us this way to report players, clans or exploits. We won’t be able to refund or return any loss of property caused by an infraction or abuse and as a result, any such requests will be dismissed.
If you are opting for the Direct Message in our forums method, please be aware that this will not make the report more visible to the team. @Community . Do not tag any other players or members of our community in your reports.
Once you’re filling in the report, please make sure to include the above mentioned details.
Please be aware that our team will get back to you using your account e-mail via Zendesk.
You can chose in the Zendesk dropdown menu the following points
Why was I banned