PS4 Official Server 3515-Manually kicked during patch upload and stripped of gear/inventory/spawned in noob desert

Game mode: Online
Problem: [Crash/Misc]
Region: PS4 Official 3515 PVE-Conflict-g- portal. us

While playing on the server last night I was manually booted twice: 3am PST and 4:30am PST. The second time I was in the frost temple farming and when I loaded back up (after downloading the new patch) I spawned in the beginners desert, stripped of all gear. May someone please verify what I am saying and return to me my gear and inventory please? A lot of hours have gone into the customization of the gear, farming of mats, and crafting of the weapons. Please assist! I have worked with customer service via email and was forwarded here. Thank you in advance!

Steps on how to reproduce issue:

  1. Be online at 3-430 am when funcom is uploading the patch